RC
Ricarria Cropp
Jun 2, 2026
I would like to recognize Christian, the manager at Enterprise, for his outstanding customer service and professionalism.
After dealing with a frustrating and time consuming rental process, Christian took the time to listen to my concerns and genuinely understood my situation. I needed a vehicle with cargo space comparable to my own because I use it for work, and he worked diligently to make sure I was placed in something that met my needs.
Throughout the entire experience, Christian remained professional, patient, and solution-oriented. His calm demeanor and willingness to help made a stressful situation much easier to navigate.
I would also like to give a special thank you to Brianna at the front desk. She was incredibly friendly, kind, and helpful throughout the process. From the moment I arrived, she provided excellent customer service and made sure I felt informed and supported every step of the way.
I would also like to recognize Grant, who picked me up from the service shop. During the short three minute drive back to Enterprise, he was friendly, professional, and engaging. We had a great conversation, and his positive attitude made a great impression.
Christian, Brianna, and Grant are a great team, and their dedication to helping customers truly stands out. Thank you all for turning a frustrating experience into a positive one. Your professionalism, compassion, and commitment to customer service are greatly appreciated.
Return Review:
I had an outstanding overall experience with Enterprise, thanks to both Trish and William. Trish made the rental car return process quick, easy, and completely stress-free. She was friendly, professional, and genuinely committed to providing excellent customer service. Her positive attitude and attention to detail made the entire experience seamless.
I also want to recognize William, who provided my drop-off transportation. He was courteous, punctual, and very personable. His professionalism and friendly conversation made the ride pleasant and reflected the high level of service I received throughout my rental experience.
Both Trish and William went above and beyond to make me feel valued as a customer. Their dedication, professionalism, and outstanding customer care are a credit to Enterprise. Thank you both for making my experience such a positive one. I look forward to renting from Enterprise again in the future!