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Business Details
About
Auto Repair ShopBrake ShopDiagnostic LabOil Change Service Station
Concourse Auto Service – 1251 West (Grapevine / Southlake) offers complete auto repair, tire service, and alignments for drivers in Grapevine, Southlake, Colleyville, Coppell, and surrounding communities. Formerly Family Tire, this location now provides the same trusted Concourse quality with brake repair, tire installation, wheel alignment, maintenance, A/C service, and diagnostics. Our focus is honest recommendations, reliable repairs, and taking care of our community and staff.
Location
Concourse Auto Service - Grapevine/Southlake
1251 W Northwest Hwy, Grapevine, TX
76051, United States
Hours
Monday7:00 AM - 5:00 PM
Tuesday7:00 AM - 5:00 PM
Wednesday7:00 AM - 5:00 PM
Thursday7:00 AM - 5:00 PM
Friday7:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.