Enterprise Rent-A-Car

Reviews

• YN

  yvonne nguyen

  5 days ago
  1.0
  My school reserved an 8 seat van for 8 am. I call the day before, no van, told that leadership is working on it. Call again at 7:30am, NO van and placed on hold twice to talk to a higher up. While on hold I call the other grand prairie location who was able to answer my questions and refer me to Irving. Irving had a van so I called finance to make sure we could move the reservation. While we were still on hold with the Carrier location I was also able to reach out to another department within out school to borrow 2 District vehicles and arrange for another teacher to help me drive. The call dropped so I called back again with the realization that she never asked for my confirmation number. There was a chance a car was set aside and she did not realize that I had reserved it. The lady at carrier picked up the phone again and hung up on me immediately. I called again and was again hung up on. In total ai was on hold with carrier enterprise for 30+ minutes. In this time I was able to speak to 2 different enterprise locations, contact my education center, convince another teacher and their front office to take the day off and borrowed 2 cars from a department that had nothing to do with this mess. Because of enterprise 12 students were not able to fully participate in our Area FFA Convention.
• VV

  Veronica Vargas

  May 11, 2026
  1.0
  They keep answering and nobody is there. Jesus this company.
• AP

  Antonya Polk

  May 3, 2026
  5.0
  If your ever need to rent a car go to Enterprise Rental Car. They will try their best to get you the car you need .
• KF

  Kenneth Freeman

  Apr 30, 2026
  5.0
  Support staff was professional, courteous, knowledgeable....awesome!
• BB

  Blackie

  Apr 13, 2026
  1.0
  Guys we're polite, female was rude and condescending

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