Official Port of Galveston Cruise Terminal 16 Parking Garage is a cruise parking garage offering convenient access to Port of Galveston cruise terminals. It features 5 levels with security including 24/7 police patrol and video surveillance.
ALL LEVELS ARE COVERED EXCEPT THE TOP LEVEL, WHICH IS UNCOVERED. It is steps from the terminal, so shuttle service is not provided to nearby terminals; however, a shuttle is available to Cruise Terminal 10 (approximately 5 minutes).
All parking is first come, first served. ADA parking is available on a first come, first served basis.
Location
Official Port of Galveston-Cruise Terminal 16 Parking Garage
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.