Mavis Tires & Brakes - Formerly NTB

Reviews

• RK

  Raghu Kadali

  Jul 9, 2026
  5.0
  Great Service and Tesla Savings! I recently took my Tesla Model Y to the NTB on Preston Road in Frisco, and I had an excellent experience, all thanks to Jerry. ​Jerry was incredibly friendly and took the time to be very informative about the service my car needed. To make things even better, he hooked me up with a fantastic discount on my tire rotation. ​Getting this done at the Tesla Service Center would have cost me $200 more! If you drive a Tesla and want honest, knowledgeable service without the massive dealership markup, definitely go see Jerry at this NTB location. I highly recommend them!
• JM

  Juan Mejia

  Jul 2, 2026
  1.0
  I am going to file a lawsuit against the company for fraud. I made an appointment to have my tires changed and tried to pay the $25 deposit; the website indicated "insufficient funds," yet I was charged twice on my bank account and never actually got the appointment. I am disappointed with this company.
• KW

  K W

  Jun 28, 2026
  5.0
  Jerry is the man. He really just swooped in and saved the day like a superhero. It was hovering around a billion degrees and close to closing time on a Sunday and yet he was so willing to help and with a cheery disposition. What a seriously cool guy. Thanks, Jerry!
• KY

  Keona Young

  Jun 24, 2026
  5.0
  I’m very particular when it comes to my car, so I was honestly a little hesitant about trying National Tire & Battery for the first time. From the moment I walked in, Jerry completely put my mind at ease. He answered every single one of my 1,001 questions with patience, walked me through all of my options, and never once made me feel pressured to spend more than I needed to. Instead of trying to upsell me, he took the time to educate me on the different tire options and pricing so I could make the best decision for my car. As a woman, I really appreciated that level of honesty and transparency. The service was quick, the process was smooth, and the customer service was truly 10/10. Jerry is the reason National Tire & Battery has earned my business going forward. Thank you for making what could’ve been a stressful experience such an easy one!
• HS

  Houston Scott

  Jun 21, 2026
  5.0
  ⭐⭐⭐⭐⭐ I had been needing to get the TPMS sensors fixed on my truck for a while and happened to stop by National Tire & Battery for a quick tire repair. While I was there, I spoke with Jerry, and he was extremely helpful. He offered me a great deal on new sensors that was about 50% less than what other tire shops had been quoting me. On top of that, they fixed my tire repair for free. If you’re shopping around for tires, sensors, or other tire-related work, it’s definitely worth stopping by and checking their prices before making a decision.