Frisco Automotive & Transmission

Reviews

• RB

  Ronnie Barajas

  Jun 30, 2026
  5.0
  Used Frisco Automotive several times, from large jobs to easy jobs, always honest, never try to "upsell" get what your car needs at a good price!!!
• AN

  Arun N

  Jun 30, 2026
  5.0
  Genuine people and they don't try to sell you anything or overdo something . I had a steering issue and OEM service center told to change so many things , which could have broken my bank. This place diagnosed and resolved in $99. This is my second great experience at this place. Very professional team. Nice place to sit and work when your vehicle is getting ready.
• SH

  sarah h

  Jun 26, 2026
  5.0
  Genuinely the best people. I'm a girl in her early 20s and was worried about finding a good mechanic since I'm not from the area and was concerned I'd get fleeced, but they are so incredibly honest and helpful. I've been going to them for almost 2 years to service my Toyota and can't recommend them enough.
• KK

  kimkotz

  Jun 12, 2026
  5.0
  Our 14-year-old Ford had become genuinely scary to drive. It hesitated during acceleration and felt like a manual transmission where the gears weren't fully engaging. Anything over 45 mph made me nervous, and I was convinced I was one breakdown away from being stranded on the side of the road. I first took it to another shop, where they kept it for two days before telling me it was a transmission issue they couldn't repair. The estimate? Around $3,000. For an older vehicle that we plan to hand down to our soon-to-be teenage driver, that was a tough pill to swallow. Thankfully, I decided to try Frisco Automotive through the Old Town Frisco Yiftee program, and I'm so glad I did. From the moment I walked in, the customer service was outstanding. The gentleman at the front desk immediately understood my description of the problem and took the time to personally test drive the vehicle. We even ended up having a fun conversation about Ohio and the Cleveland Browns while discussing the symptoms. What impressed me most was that they didn't just accept the previous diagnosis. They investigated the issue themselves and discovered it wasn't the transmission at all. A support mount for the engine had come loose. They repaired it, then personally drove the vehicle again, including taking it up to highway speeds, to verify the hesitation was completely gone. The result? A repair bill under $1,000 instead of a $3,000 transmission replacement. On top of that, they offered transportation assistance, including rides home and back to the shop when the vehicle was ready. That level of service is rare these days. Honest diagnosis, knowledgeable technicians and outstanding customer service. Frisco Automotive has absolutely earned my future business, and I wouldn't hesitate to recommend them to anyone looking for a trustworthy repair shop.
• ZS

  Zoe Slaton

  May 29, 2026
  5.0
  Finding a trustworthy mechanic can feel like an impossible task. For years, I dreaded vehicle maintenance because it usually meant dealing with long wait times, confusing technical jargon and massive bill filled with hidden fees. That completely changed when I brought my car to Frisco Automotive. This shop completely redefined my expectations for automotive care by delivering an unbeatable combination of lighting-fast turnaround times, fair pricing and genuinely outstanding customer service. From the moment you walk in, you realize this place is different. The staff treats you like family, not just another invoice. They really listen to you. They didn’t try to talk down to me or pre-diagnose the issue. It is rare to find an auto shop that pairs high level technical expertise with authentic customer satisfaction. The speed of their service is nothing short of incredible. With previous repair shops dropping off my car meant losing my vehicle for days on end. Here, efficiency is clearly a core priority. Within an hour of dropping off my car, I received a call with what they had found and what my options were to get my car fixed. I approved the repair and to my absolute amazement my vehicle was ready to be picked up within a few hours. They respect their customers time, which is not easy to find in today’s busy world. The most refreshing part of the entire experience is their pricing. We have all experienced the anxiety of waiting for the mechanics final total, bracing for the worst. This business proves that quality automotive care does not have to break the bank. Their rates are highly competitive and completely reasonable. They do not overcharge for labor, nor do they mark up parts to exorbitant prices. Best of all, there are no high pressure sales tactics. They told me exactly what needed immediate attention for safety reasons and also what could wait. I know where I will be taking my vehicle from now on. If you are tired of dealing with slow turnarounds and inflated quotes, do yourself a favor and bring your vehicle to Frisco Automotive. They truly have earned my highest recommendation and my business for life.

Frequently Asked Questions About Frisco Automotive & Transmission