Frisco Automotive & Transmission

Reviews

• DM

  D Max

  5 days ago
  5.0
  Great great and great
• JW

  Joyce Wilson

  May 13, 2026
  5.0
  My vehicle needed to be towed. The AAA tow person recommended Frisco Automotive and Transmission for the good work they are known for. He was right! The owner and the staff were professional, very understanding, and very helpful in getting my vehicle serviced! I came back another day and they were helpful and very friendly in getting my issue resolved. They treat you like family!!! While waiting a long.time for parts to be delivered, I received a drop off and pick up at home. They notified me and picked me up when the car service was completed!@
• SM

  Shannon Mather

  May 6, 2026
  5.0
  I cannot tell you how amazing the staff is here. They are honest and caring about your situation. I appreciate everyone of them immensely!
• AB

  Ankit B

  May 5, 2026
  1.0
  I had full brake service completed at this shop including Alternator replacement in 2025. After the full service, the parking brake was less effective than before and required that I push the pedal all the way down to lock the wheels. They quoted $250 for a perfectly good battery that was barely 2 years old which Costco replaced for free since I told them the shop had said it was defective. When diagnosing the AC actuator defect, they messed up the metal bracket and lost a screw that hold the acuator in place. Unfortunately, this shop was recommended by one of the Church staff but it was more to do with the goodwill of a customer who paid the Church staff's bill over how this shop operates. I would highly recommend Legendary Automotive in McKinney over this place. My mini van is a 2016 Honds Odyssey; adding pic of invoice for reference was added since the establishment does not want to own up to its low quality of service and wants to tag this as a fake review. My repair order # is 0201093 on 14th May 2025 Since the establishment is refuting my review, I would like to add that with just over a year full brake service, there is wobbling in the steering wheel when braking which could be partly due to bad rotors or worn out control arms. Legendary Auto went with my recommendation to replace control arms at much lower cost than what the dealership quoted although they did notice that the rotors slightly warped.
• LG

  Lito Gonzales

  May 5, 2026
  1.0
  Their website is false about the warranty. Website states this "offer a minimum 12,000 mile/12 month warranty on all of our repairs. " It specifically States all repairs. They Replaced a CV shaft drive, using their approved parts vendor,... September 2025, now 7 months later, a CV boot on there part that they installed, and it ripped and it's leaky grease..... They are not covering the labor cost... So the question is, what part vendor are they using where it doesn't even last 12 mos...so parts are not good quality? .. And you bring it back and they charge you labor again? That's not fair. They replied to my post. A business that is pointing the fingers back at the customer.. making the customer feel.. the Customer is at fault.. One will think to deal with a good business that takes full responsibility is best. Again back to the parts being used that they order, questioning about the savings they have ordering a part that does not really meet expectations.. a CV boot should be able to handle many harsh environments, even if something hits it from the road, completely makes sense. Not so much for the product they put in my cruiser.

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