Need a rental car in Frisco, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lebanon & Preston location today.
This Enterprise is a great! Josh and his team are great to work with, provide excellent service and genuinely care about your experience. You will not regret working with them!
CM
Casino Man Mann
Aug 26, 2026
1.0
They are slow, lazy, unorganized and don’t know their own policies at this location. I’ve been a member for almost 20 years and this by far has been the absolute worst location I have ever been to. I recommend using Turo over any of these rental car companies because they do not value customers.
HA
Hayder Alimari
Aug 22, 2026
1.0
Customer service called says i can pick up early before i get there store called and said you cant just waste of time coming to this unprofessional store i dont recommend this place
GS
Gary Sapp
Aug 10, 2026
5.0
Terrific service. Very knowledgeable and accommodating staff. Prices were reasonable. The vehicle was newer and in excellent condition. I'll definitely be using them in my future rental needs.
TT
The
Jul 23, 2026
2.0
Awful service.
Understaffed, disorganized, or whatever the excuse may be the experience was terrible.
They advertise that you can pick up a BMW or another high-end vehicle, only to show up and be handed an old Ford instead.
I called ahead before coming to pick up the car, and the employee confirmed that the type of vehicle I requested was available. When I arrived, he gave me a random Ford instead. To make matters worse, the AC didn’t work. He replaced it on the spot with a slightly better Ford. I didn’t say a way he understood that the car was not suitable. Thank god! He had some common sense. Then he got a me anther ford. It was whatever I don’t drive much and it’s only for 10 days until my car is fixed and I don’t care to argue at this point.
I’m trying to see the bright side: when my own car is finally repaired, I’ll probably appreciate the comfort of my own vehicle even more instead of missing the luxury car I was promised.
What really bothered me, though, was that another customer at the reception desk actually warned me about this. He told me they had previously given him a bad car and supposedly made it up to him by giving him three free rental days on his next rental. He is coming to claim his extra days. I hoped this wouldn’t happen to me. Unfortunately, he was right about how they operate.
I don’t rent cars often and I have no need to extra credit days I just know I won’t come back here.
They gave me the car with half a tank of gas. I used that half tank and refilled it completely before returning the vehicle. Despite that, they charged me $58 for refueling and ignored my emails when I questioned the charge.
They seem willing to bend or manipulate every possible rule to their advantage. I simply don’t have the time or energy to keep fighting with them over it.
Very disappointing experience. I would not recommend this location.
I should have froze my credit card and gone prepared if they don’t have the car they said they will walk away instead of paying Uber to be there and not have time to deal with them. They ll lie and scam you and ignored your emails
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Frisco, TX?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks.
Where is the Enterprise Rent-A-Car located in Frisco, TX?
Enterprise Rent-A-Car is located at 4760 Preston Rd, Ste 240, Frisco, TX 75034.
What are the business hours of Enterprise Rent-A-Car at the Lebanon & Preston location?
They are open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 12:00 PM.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve a rental car by visiting their website at https://www.enterprise.com/en/car-rental-locations/us/tx/frisco-lebanon-preston-09ec.html or use the shortened URL http://enterprise.com/reserve.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any discounts?
Yes, they offer discounts for active military members.
What nearby places can I visit before or after renting a car at Enterprise in Frisco?
You can visit nearby spots like Elegant Nail Salon and Nail Lounge for beauty services, or enjoy dining at Hong Kong Express, Bonchon Frisco, and J'Adore Yogurt.
Are there any nearby places where I can handle shipping or printing services around Enterprise Rent-A-Car?
Yes, The UPS Store 3734 and Texas Business Card Factory are nearby for your printing, packing, and shipping needs.
What nearby fitness or wellness centers are close to Enterprise Rent-A-Car?
Nearby options include D1 Training Frisco, a gym and sports instruction venue, and 100% Chiropractic, which offers chiropractic and massage services.
Can I get airport pickup service when renting from Enterprise Rent-A-Car in Frisco?
Yes, Enterprise offers airport pickup service as one of their rental options.
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