Need a rental car in Fort Worth, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Alta Mere Dr. location today.
Wife and I had a rental car due to an accident that wasn't our fault back in March. We had the car from around March 3rd to the 26th! On March 26th wife picked up her car from Crash Champions (body shop) and they reached out to Enterprise to work out during the car in. Few weeks later we get postal mail delivered to us from Enterprise for $3,100 worth of Hail Damage.
At no point during March 3rd thru 26th was there any hail in our area. Car was parked in the garage and can provide proof it was with camera's. This location has not once contacted us directly about the $3,100 worth of damage. When we originally picked up the Mitsubishi rental it was raining and the employee didn't walk around the rental or inspect it with us due to the rain. This is absolute fraud and Enterprise has been doing this a whole for awhile now.
The body shop hired by this Enterprise location didn't write their estimate until March 30th. My theory is an employee either at this Enterprise location or Crash Champions took the vehicle for the weekend and damage occurred following us dropping it off. These people are crooks and fraudsters! No giblets at all when you consider this location has NOT once reached out to us and the Enterprise contact person sending us the "claim" has yet to either. Grow a pair and do the right thing, or better yet call me please!!
RL
Rickey Lockhart
Apr 22, 2026
1.0
Absolutely horrible customer service.
Painful to deal with when you didn't have another choice at the time.
BO
Brenda O'Brien
Apr 3, 2026
5.0
I had a wonderful experience, renting from enterprise I I have rented from them several years. The first person was an amazing contact Joe Vasquez also Thomas Armstrong and Gaylord helped me out tremendously. It was a great experience. Everything went well. No problems at all. I just wanted to thank them very very much it was awesome
MG
Mandy Goforth-Rodriguez
Mar 29, 2026
1.0
Reserved rental a week before,even received confirmation the day before rental only to be told at pick up that rental was NOT available.
Associate did nothing to help. When I suggested he call another location, he still was of little help, was told can go to another location, and pay double for the rental; No offer to rectify, no apology. Terrible customer service, never again Enterprise.
SG
Sheretta Glenn
Mar 25, 2026
5.0
They get u in and out very helpful and understanding to what you are looking for and Ricky, Joe and Thomas was all very helpful to me and I love that right in and out
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Fort Worth offer?
They offer a wide range of vehicles including rental cars, vans, luxury cars, and trucks to suit various needs.
Where is the Enterprise Rent-A-Car location in Fort Worth, TX?
It is located at 3330 Alta Mere Dr, Fort Worth, TX 76116, USA.
What are the operating hours for Enterprise Rent-A-Car at the Alta Mere Dr. location?
From Monday to Friday, they are open from 7:30 AM to 6:00 PM, on Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at this location?
You can reserve your car online through their reservation URL at https://www.enterprise.com/en/car-rental-locations/us/tx/fort-worth-alta-mere-dr-0996.html.
What payment options are accepted at Enterprise Rent-A-Car on Alta Mere Dr.?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any discounts?
Yes, they have discounts available for active military personnel.
What nearby automotive services are available around the Enterprise Rent-A-Car location?
Nearby automotive services include Pep Boys for tire and automotive repairs, Midas for oil changes and repairs, and multiple used car dealers such as Ride Now and Manuel Pre-Owned Cars.
Are there any nearby restaurants customers can visit before or after renting a car?
Yes, customers can enjoy nearby dining options like Pollo Regio for Mexican fast food, Burger Street for burgers, and Furr's Fresh Buffet offering American cuisine.
What local stores are near Enterprise Rent-A-Car for convenient shopping?
Nearby stores include Dollar General for discount shopping, The French Door for general shopping, and Schefflera’s House of Plants for gardening needs.
Does Enterprise Rent-A-Car provide airport pick-up services at the Fort Worth Alta Mere Drive location?
Yes, this location offers airport pick-up services as part of their car rental offerings.
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