STAY AWAY
Drive to NAPA OR another spot
I walked in for a product
And the employee and manger (gray shirt ) says it's down there
Keep in mind the store is empty not one customer there.
So I ask the rep can they show me where the product would be or better yet look it up tell me it's sold out.
Naw they both just stand behind the counter
So on the way out I express how disappointed I were and the manager Johnathan agrees I should shop somewhere else he clearly could careless about doing business or customer service.
How is this person a manager!!!
EO
Eric Oliver
Jun 10, 2026
I had an excellent experience thanks to Brandon and Diego. They both went above and beyond to help me figure out my car situation and made the entire process much less stressful. They took the time to listen, answer my questions, and explain my options clearly so I could make the best decision for my vehicle.
Their professionalism, patience, and willingness to help really stood out. It's not often you find associates who genuinely care about making sure a customer is taken care of, but Brandon and Diego did exactly that. I truly appreciate all of their assistance and would highly recommend working with them if you need help with your vehicle.
Thank you, Brandon and Diego, for the outstanding customer service!
CT
Carolina Tureaud
May 23, 2026
Marcus and Myles provided exceptional support throughout the entire process. They were transparent about their capabilities, took the initiative to research necessary information, and consistently delivered accurate, helpful guidance. Their professionalism and willingness to assist made a significant difference.
KM
Kevin Miranda
May 23, 2026
AMAZING AMAZING AMAZING customer service highly recommended, I went to get my battery tested, cause my car was having a hard time to start, Brandon he did test the battery( for free) and I was told it need to be replaced, Brandon showed me the best option according to my buget, he took the old one out the car installed the new one( again for free), it was such a nice experience, shoutout to Brandon he went above and beyond to make my experience nice and easy, thank u again, AMAZING customer service!
CJ
Chase Jones
May 22, 2026
I came in needing two batteries and corroded terminals replaced; Roberto and Brandon at AutoZone 1527 went above and beyond to not only test the batteries, replace both, and prime the terminals to avoid future issues, but they also talked me through the whole thing with patience and respect.