I have a 2007 Honda CRV with 25800 miles I had control arms replaced that fixed major noises, afterwards I heard noises I had never heard. So after they had recommended other services like front struts I figured the noise was from struts so I replaced them my self with the help of a mechanic. The noise still was present. The noise was in front left of vehicle. So I replaced motor mount in that area myself, I also replaced sway bar bushings myself with no changes in noise. I finally contacted service manager Caleb at this location with issue he rechecked and torqued the work that was done himself He is not just service writer but a mechanic, he personally checked everything that could be related. He did not pass blame to what I had done my self or the other mechanic. At this point the vehicle is safe to drive and not his words but mine " I think we have a goest in the machine"
He recommended some other repairs to be done by myself, by them or my mechanic if issue persists they will replace the control arms they replaced and see what we get. Again I say this shop and Caleb give service and back their work with my safety being the focus. I also am in the automotive industry and I was treated as I treat my own clients and maybe even better. Brakes Plus and especially Caleb @ Brakes Pluse Fate Tx I definitely highly recommend
Great service! My ride broke down and their Lyft service was down, but Caleb went out of his way to give me a ride to the shop to pick my car up after it was done.
Great experience at brakes plus in Fate with Caleb. Very quick. replaced my radiator and brakes in one days time and beat the price of a competitor. Seems like a job well done. My car is running great. We'll go back.
I'd just returned home from military training with the Texas Air National Guard and stopped by Brakes Plus midday while still in uniform. The team fitted me in, provided a straightforward, no-nonsense assessment of my truck, and had it road-ready in under two hours. What really stood out was their honesty and customer service. They didn't try to upsell me on anything I didn't need, and they even installed my own aftermarket cabin air filter and engine air filter free of charge. These guys were very supportive and appreciative of military service, and most importantly, they did good, honest work at a fair price. It's refreshing to find a business that treats customers right. Highly recommend Brakes Plus, and I'm glad to see these guys doing good business in Fate. Big shout out to the manager Caleb!!
RA
robert adams
May 30, 2026
I had a great experience with Brakes Plus in Fate. The customer service was excellent, and the manager on duty Saturday was extremely thorough. He took the time to explain everything to me in great detail, which made me feel comfortable and confident throughout the process.
What stood out most was that I never felt like I was just another customer. I genuinely felt like family, and it's refreshing to find a business that is honest and truly cares about its customers. I'm so glad I found a place I can trust with all of my family's vehicles.
10 out of 10 — I highly recommend Brakes Plus in Fate to anyone looking for trustworthy, professional, and honest automotive service!