Brakes Plus

Reviews

• SG

  Salty Gram

  1 day ago
  5.0
  Gina is the absolute best there is! I had trouble with my car (I know! Shocker!) And Gina got me in and taken care of. As I go 2 blocks away to register my car, it dies. I call up Gina and not only did she come to help, but she brought a tech to help me get started and get back to the shop. Now, of course, there's more problems, but Gina explained everything and did her best to get me a good price (after all I'd already spent). While car repairs are a necessary evil of life, Gina and her crew at Brakes Plus really went above and beyond to help me get going. I'll always recommend Brakes Plus thanks to Gina! She's a stellar example of customer service and has guaranteed my repeat business. Thank you Gina and everyone at Brakes Plus for a wonderful experience. You have a life long customer!
• KW

  Karen Wagner

  4 days ago
  5.0
  Gina is the absolute best! I am a first time customer of Brakes Plus. I needed new breaks and rotors on my car done within a day and she assured me they would get it done. And they did!!! I’m so happy a place like this exists. I hate making appointments and have very little time to get things done. Brakes Plus was extremely accommodating for someone like me. 😊
• MO

  Matthew O'Brien

  4 days ago
  5.0
  Was told at another location they were too busy and to try this location. Even though it was late in the day, Gina was able to get some guys free to get my inspection done. This will be the only place we use from here out!
• EG

  enchante garner

  4 days ago
  5.0
  So usually I call around just to get told these astronomical prices for an oil change. This morning, my car gave me the last warning sign I needed -I blindly pulled into the closest brake and oil change establishment near me. Thank God I did!!! Miss Gina was super sweet, knowledgeable and attentive. The team got me in & out quickly. I will be back to Brakes Plus for my brakes soon!
• MM

  Mimi

  Jun 16, 2026
  1.0
  I originally left a 5-star review based on the excellent customer service I received. However, after getting my vehicle back following a brake fluid flush, I immediately noticed a change in the brake feel. The brake pedal was firm before the service, but afterward it traveled much farther before the brakes engaged. As a result, I had to return the very next day for the issue to be checked. What was supposed to be a routine service turned into additional work and another trip to the shop, requiring me to leave work and spend more time addressing a problem that wasn’t there before. While the staff has been courteous, the inconvenience and concern about the brake performance have been disappointing. Don’t trust this place based on customer service. Their work is not trustworthy as per my experience.

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