Enterprise Rent-A-Car

Reviews

• JC

  Josh Church

  Jul 2, 2026
  1.0
  Drive an enterprise fleet vehicle for work and while they took their sweet time getting repairs approved, they put me in an enterprise rental vehicle. Picked up the Small SUV and as soon as I started, the vehicle was giving a low washer fluid sign. This was only the start of the issues with his vehicle. On the second day, I got into it in the morning, preparing to go 45 miles across town to work and had the low tire light was on. Inspected tire found a small nail that had been there a while and was leaking very slowly. Aired up tire and drove to Rental place I had picked the vehicle up at and they were swamped with only one person at the counter, had no comparable vehicle, and told me to take it to NTB. NTB found that both front tires had nails in them and recommended replacement. Because of this inconvenience, the job that I was on to start later on the afternoon got pushed forward and I was replaced so missed out on four hours of overtime After two new tires and the windshield washer reservoir being filled up, I was on my way. During this visit I tried calling Enterprise twice was put on hold and subsequently hung up on. Needless to say this was not a good experience and we will definitely be using Hertz next time.
• MQ

  Michelle Quinones

  Jun 28, 2026
  1.0
  My experience with this rental car company was incredibly disappointing. I needed a rental after someone hit my parked car while I was at work. The other driver’s insurance covered the rental, so this was my first time ever renting a vehicle. When I picked up the car, it already had a large crack across the windshield. It was so obvious that I didn’t think I needed to photograph it before leaving because I assumed it had already been documented. I now regret trusting that assumption and wish I had thought to take pictures before leaving the lot. The employee told me they were taking photos of the vehicle before I left “to make sure there were no damages when I returned it.” However, after returning the car, I found out they claimed I was responsible for the cracked windshield and charged for the damage without notifying me beforehand. From what I saw, the employee’s photos only focused on the lower half of the vehicle and did not appear to include the windshield. To make matters worse, the other driver’s insurance ultimately paid for damage that, based on my experience, was already present when I received the vehicle. I felt terrible that they had to pay for something that wasn’t caused during my rental. If you rent from this location, protect yourself. Take detailed photos and videos of every inch of the vehicle—including the windshield, roof, bumpers, wheels, and interior—before you leave the lot. I learned that lesson the hard way. My experience left me feeling that I was not treated fairly, and I would not rent from this location again.
• JJ

  Jorgee

  Jun 26, 2026
  5.0
  Great experience
• SO

  Sylvia Orellana

  Jun 20, 2026
  5.0
  Jaz was great in this whole process, took care of me both when I picked up & dropped off the rental. She is super friendly & her time management skills on getting people taken care of will be the reason I would come again & rent with Enterprise at this location. Also, the car I rented was clean & well kept.
• DD

  David

  Jun 9, 2026
  5.0
  A Very wonderful staff to work with. If I need to rent again I will go to enterprise car rental

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