SIXT Rent A Car Dallas Plaza of The Americas

Reviews

• JS

  Jasmine Sabedra

  1 day ago
  4.0
  Overall, the staff was friendly and did what they could to help, which I appreciated. However, I reserved and paid in full for a RAV4 or similar SUV for 5 days with a 4:00 p.m. pickup, and when I arrived, there were no vehicles available in that class. After waiting until around 5:30 p.m., the only option offered was a much smaller two-door BMW sedan. They were kind enough to let me take the BMW without charging an upgrade fee, which I appreciated, and I accepted it because I had already been waiting so long. I understand it was a busy time with the World Cup and that many customers were extending their rentals. However, I don’t think extensions should be approved if it means customers with prepaid reservations are left without the vehicle class they reserved. Paying in advance should guarantee that the reserved vehicle or at least a comparable one, is available. While the staff handled the situation professionally, the reservation process itself was disappointing.
• DH

  Dominique Hester

  Jun 20, 2026
  5.0
  I love it... It was quick and easy... I even told family members about it. So they could experience how great it is... thank you we will be back soon...
• DB

  Daniel Ball

  Jun 16, 2026
  5.0
  Fantastic service from this new branch, helpfully sorted us our vehicle. Shout out to Kim for her friendly service!