Grease Monkey

Reviews

• CE

  Craig Edwards

  Aug 22, 2026
  5.0
  Excellent service from young man who assisted me was very professional and exhibited a level of service not seen in people that age. I was in and out in less time than he told me and he explained everything they did and even let me know that the system was reset. This is a problem I've had at other locations.
• MD

  Mitch Davis

  Aug 20, 2026
  5.0
  They are always helpful and have a great attitude each person I have ever dealt with. The manager at this location has been there a long time. He is always very positive and goes above and beyond.
• AW

  Andrea Wilson

  Aug 16, 2026
  5.0
  Love Grease Monkey!!!!! What a breath of fresh air!!! Coming from the awful Take5, these guys are the best. Cleanest garage in town. Fantastic customer service!!!!! No upselling or hard pushes to buy more products or services. Genuinely great staff. I’m a grease monkey junkie! ⭐️⭐️⭐️⭐️⭐️⭐️
• DA

  David Aikens

  Aug 16, 2026
  5.0
  I was shocked at the terrific service and convenience. They went the extra mile for me, gave me solid recommendations, were honest, not pushy and just good people.
• MB

  Megan A. Blake

  Jul 29, 2026
  1.0
  7/29 UPDATE: MATT, you’re blatantly lying. Not only could that customer “using profanity” could not have been me because it’s simply not my character, but there were LESS THAN 20 words exchanged between myself and the little guy who attended to me. I expressed in my original complaint that his lack of explanation for what he needed from me was the majority of the problem. I simply rolled my Window up and drove away without another word to that little man. So not only are your staff in need of re-education, but you, as the owner, are a liar. I will NOT be having coffee with a liar. But i will be keeping this review up. P.S. if you treat all of your customers equally, then that’s bad for business. Because as i said, and as i stick by, i was treated poorly. ABSOLUTELY NOT!!!! TLDR: customer service is non-existent. Don’t waste your Groupon on them. I am a loyal Take 5 oil change customer, but decided to give grease monkey a chance since their price was attractive and location, closer. I purchased the Groupon for an oil change, but the voucher went to the wrong email. I showed both a screenshot of the voucher i purchased, as well as my Apple Pay. The 2 black employees were very kind, and tried to accommodate me, but the short white guy said they couldn’t accept it. No biggie. I told him I’d return. I PURCHASED ANOTHER GROUPON, returned, and the short white once again refused to service me. Not only that, he stood there at my vehicle waiting for me to present to him without telling me what he needed; as if i automatically knew. I’m shaking, I’m so frustrated. I’ve never been handled so poorly. It’s not even about the money which my bank will ensure i get back. It’s the poor treatment by that little man. I hate to believe it was about my race, but what else could it have been?