Grease Monkey

Reviews

• AS

  Alyssa Story

  1 day ago
  5.0
  Haelion was professional, efficient, and managed his team well all while business was busy, multi tasking and in this Texas heat!
• EJ

  Emilio Jimenez

  Aug 13, 2026
  5.0
  Very courteous and helpful staff! Special thanks to Alex and the other technician working with him.
• IL

  Isabel Lara

  Jul 26, 2026
  5.0
  Went in for an oil change and was provided with excellent customer service! Abel was the only man on duty today and still was prompt and courteous.
• RG

  Rubina Garza

  Jul 12, 2026
  5.0
  Abel was very helpful and respectful! For working alone on a Sunday, he did an Awesome job! And, the wait wasn’t long at all. It was my first time and it won’t be my last! Definitely recommend and will revisit each time I need services for my car! Thank you, Abel!
• LT

  Laura Torres

  Jul 6, 2026
  1.0
  DO NOT TAKE YOUR CAR TO GREASE MONKEY!! Our car was serviced June 25th to replace the AC compressor system. PETER was the mechanic who specifically told me multiple times a NEW compressor was needed. PETER never discussed a reman. My car was ready for pick up the next day. I asked for paperwork of everything they replaced. They said no worries will email you. NEVER received an email. I called that following Monday, because my car had NEW sounds and the fan was struggling to run.PETER SAID NOT TO WORRY! My husband brought the car up there that Friday after the air stopped working, and I was told PETER NEVER showed up to work that day. We asked to speak to the general manager, they said they would have the district manager call us. Adam who is the district manager for grease monkey called, and was very disrespectful. Taking no accountability for what his mechanic who obviously didn’t do the job correctly. We demanded for a different mechanic to see what the issue was. Adam sent one over who again didn’t know what he was doing and my husband told the mechanic to not to put STOPS LEAK in the system. Well he did anyways! My husband took pics as he was walking to car to see what the mechanic was doing. We told Adam what happened and again nothing but attitude. He sent over another mechanic from a different shop, but we were grateful for that, because Greyson found the paperwork and seen 2 reman AC compressors were put into the car, and grease monkey charged me for 2 AC compressors! The first one had a leak and so does the second AC compressor! We told Adam and he could care less what we found making excuses and basically calling us liars! I HAVE THAT RECORDED! We took our vehicle to another shop, who did a diagnostic on it. My car has 5k worth of damage because of grease monkey! I have Freon leaking from the reman AC compressor, and the rest of the components are trashed from STOPS LEAK! Adam also stated they are losing money! WELL IF YOU DID THE JOB CORRECTLY YOU WOULDN'T HAVE HAD TO REFUND MONEY! Adam also refused to give us his bosses # Jerry Bonnet, but because what I do for a living. I found an email and sent over the issues! We are dealing with corporate in hope they compensate for the damages they caused. If not, we are taking legal action! We have also reported Grease monkey to the BBB!

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