Enterprise Rent-A-Car

Reviews

• JJ

  Jerry

  May 5, 2026
  3.0
  I asked my insurance to pay for a couple of extra days rental because I was supposed to be in the hospital Wednesday morning through Friday morning. State Farm agreed to pay through Friday. Doctors ended up doing a second emergency surgery on Friday. I asked my brother to drop off the rental at Enterprise after he got off work Friday. He got there at 5:45 and no one was there so he locked the truck in the Enterprise parking lot, then went by Sat but Enterprise was closed that day. I got a call Monday morning from Enterprise wanting to know when I was bringing by the truck. I explained the truck had been in their parking lot for 2 and a half days. They said they would have to bill me for those two days. I said that is not the way I would do business. Not the greatest way to start the week after Aortic surgery and then Carotid artery surgery.
• HL

  Hilberto Leyva

  Apr 3, 2026
  5.0
  Great customer care
• SW

  Sharon Webster

  Mar 13, 2026
  5.0
  Used Enterprise Rent Car at 1st Choice Collision on Hwy 105. GREAT EXPERIENCE! Super nice people, very efficient & easy to deal with. Use them for your rental needs!
• MS

  M S

  Mar 3, 2026
  1.0
  They charged my card over $2,000 without my permission for a vehicle I did not rent. When I called them to reverse the charges, they told me they couldn't do it. I also expressly told them to charge nothing further to my card. They continued charging my card. I called again, they said it was a corporate matter. I called corporate, they told me it was a location matter. I'd give them zero stars if I could. Edit: Per Kim's suggestion, I called corporate one last time, first I was told it was a branch matter, but after I insisted to speak to someone else at the corporate level, I was told that there was absolutely no way for them to reverse the charges. This branch was never authorized by me to use my credit card information, and, after being told to cease, continued to use it and shift blame to "corporate". My review stands - this branch fraudulently charged my credit card and now I have no recourse.
• JJ

  Julie

  Dec 26, 2025
  5.0
  Dylan was incredible!!!! Enterprise is lucky to have such a genuine person behind that desk.

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