Grease Monkey

Reviews

• KE

  Kristy Edison

  1 day ago
  2.0
  I was encouraged to bring my foreign vehicle here for what was described as an “easier” brake service involving my rear brake pads and sensor replacement. Upon picking up my car, I was immediately greeted with “good news/bad news.” While I cannot personally speak to whether the repair itself was completed correctly, the customer service experience that followed was unfortunately unacceptable. What was most disappointing was the level of disrespect displayed by the on-duty supervisor, Christina. I was simply seeking clarity and understanding regarding my situation, yet the interaction quickly became defensive and unnecessarily aggressive. Rather than helping resolve the concern professionally, I felt accused of requesting something I was never asking for. At one point, Christina even told me to “write a Google review because the owners read every one.” Initially, I had no intention of doing so, but after reflecting on the interaction, I felt it was important to share both the negative and positive aspects of my experience. I do want to recognize Butterworth, who stepped in and completely shifted the tone of the conversation. He handled the situation with professionalism, kindness, and respect, and he sincerely apologized for the experience. His ability to de-escalate the situation is the only reason for the additional star in this review. I truly appreciated his customer service and calm approach during an otherwise extremely frustrating experience with Christina.
• CW

  Crystal Weldy

  2 days ago
  5.0
  I’ve been taking my vehicle to Grease Monkey 1135 for three years. Every visit has been a pleasant experience. However last week I stopped in last minute for an overdue oil change and brakes. Nate and Butterworth were winding down for the day but still gave me and my vehicle the time and attention as if they had just opened. Nate took the time to explain the dire condition of my rear brakes and potential additional cost of rotor replacement if I postponed but most importantly he explained the safety concerns and I really appreciated that. These two guys had the oil change and new brakes done and me back on the road in no time. The service at this location is exactly why I continue to return and recommend to others. Thanks guys!
• BG

  Bill G

  May 8, 2026
  5.0
  Last Saturday was my first time there and I was impressed. The waiting area is very comfortable and the staff was beyond. They even cleaned out my car. These guys made an oil change a nice experience. I had good coffee and a free snack.
• SS

  sergio salazar

  May 6, 2026
  5.0
  Every time I go get my oil change I have a great experience with the customer service at this location. Fast and professional service are key for a successful business, and this place has both. I will be coming here anytime I need some service on my car.
• PH

  Paul Huron

  May 3, 2026
  5.0
  Grease Monkey delivers a level of professionalism and convenience that truly stands out. Their oil change service is quick, efficient, and completely hassle‑free — no appointment windows, no long waits, just straightforward service done right. The waiting area is clean, comfortable, and connected to a well‑kept boutique shop that makes the entire experience surprisingly relaxing. What really sets this location apart is how they treat you. You’re welcomed as a guest and valued as a member of the community, not just another ticket in the queue. If you want fast, reliable service with a personal touch, Grease Monkey is the place to go when you need a professionally done oil change.