Enterprise Rent-A-Car

Reviews

• RW

  Rogers Washington

  3 days ago
  5.0
  Great service..quick and easy…thank you guys..I will not rent from any other location in DFW..
• HL

  Hope Lane

  May 9, 2026
  5.0
  Everyone at this location was so friendly and accommodating. They were ALL so wonderful, kind and polite. No lie, the most incredible group of employees anyone could have. I was anxious and worried about a tire on the car that was selected for me. I was on the verge of tears worried about the safety of it with young children in the car. The kind man helping me switched me to a different car and I’m super grateful. I felt absolutely awful for it because I’m sure it was annoying and a hassle, but he was so kind and helpful regardless. I wish I could apologize to him again, and hopefully he reads this and knows how appreciative I am and how sorry I am as well. When I rent a car again, I will absolutely come here.
• HC

  Hector Cervantes

  May 7, 2026
  5.0
  I used to be a loyal Enterprise customer, due to issues at another location I stopped using Enterprise. I decided to give them a second chance, I am glad I did. I was referred to the Burleson location from a Ft Worth location due to availability of a mini van. Devon assisted us and went above and beyond to take care of our needs. He was very helpful and thorough. The entire transaction was quick and problem free. Definitely going to have to keep coming back. Thank you so much for going out of your way!!
• MH

  Micah Hambrick

  May 1, 2026
  5.0
  The staff I interacted with were wonderful! The vehicle I rented was just “ok”. It worked, but it was clearly a base model and it was showing its age. I was given the opportunity to pick between 2 vehicles and I should have looked at both options more carefully before making my choice.
• EC

  Emme C

  Apr 20, 2026
  5.0
  I rented from Alamo at the DFW Airport and unfortunately I ended up with a nail in my driver's side rear tire on 4/19/26. I reached out to the contact center and they provided me with an address in which to swap my vehicle after they sent a technician to put the spare on. Initially I went to the wrong address because I didn't put SW in front of the street address and TX is a big place. I'm very glad the rep sent me to a place that didn't close until 2p instead. I wish I would have gotten the handsome gentleman's name that helped me get into a new vehicle swap there so I could mention in review but he was really nice, polite, and helpful. It was a really good experience when we did finally make it to the location at 1:50p and I just had to show my ID and give them the keys to the other vehicle. I had my grandma and kids in the car and he helped bring some stuff over from the original SUV after asking if that was okay. I also told him my lip gloss fell between the driver's seat and seat belt side and I couldn't get it because my nails. He got it back for me! In addition the guy let me go grab lunch in the next building over for my grandma and kids while they cleaned another SUV up for us. Also, they locked the doors at 2p, and another family also doing an exchange was knocking on it. The gentleman came to the door and asked we also needed something else after quickly assisting them and I asked if I would be able to use the restroom really quickly and he obliged. The experience I had with them and Alamo was all around a great despite the circumstances! I will be renting from them on trips in the future for sure.

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