Captain’s Drive Thru Oil Change offers a simple way to handle routine vehicle maintenance without leaving your car. Pull into the service bay and our technicians will replace the engine oil, install a new filter, and check important fluids while you remain seated in your vehicle.
Our shop handles cars, trucks, work vehicles, and company fleets that require regular maintenance. Many customers rely on us for oil change services in Beaumont, TX and nearby areas including Port Arthur, Nederland, Groves, and Lumberton for quick routine service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.