Baytown Collision Center

Reviews

• KP

  Karina Perez

  Sep 16, 2026
  1.0
  I wish I could give 0 stars!! The owner is always racing down 1942 in school traffic in Crosby… and always wreck-less driving around schools! We all have places to be but don’t drive as stupid as this guy!! Several times I’ve witnessed him driving stupid!!
• PG

  Peter Galiano

  Aug 14, 2026
  1.0
  Unprofessional tow truck drivers they have attitudes and don't know how to tow cars right
• TM

  Trent Mamerow

  Aug 13, 2026
  1.0
  Well, I sent my wife to the body shop to get $2154 worth of work done replaced the front bumper/ gill and replace passenger side fender paint the door and they did a terrible job. I could not be more dissatisfied with the company. “Work” The bumper literally isn’t attached to anything at the bottom allowing air under the car and making the bumper loose at the seams. SMH. Going back today for the second time to see if they will fix it correctly
• EB

  Evelyn Boothe

  May 19, 2026
  1.0
  I was in an accident in Baytown in my 2026 Tesla on a Sat .My car was not drivable. This company sent a guy to pick up my car . He dragged it onto the trailer (not suppose to drag a Tesla it has a tow mode.)come to find out the guy had only worked there 3 weeks . I live in another state so I ask to get my belongings out of the car when it arrived at the tow yard . I couldn’t do it then for I was stranded waiting on someone to come get me. Tow guy said no problem . I get to the tow yard approximately an hour later the gate is locked I called the number on the gate the guy who answered the phone told me to come back Monday . I was so upset I threatened to call the police . Within 5 mins two guys came out of the building and let me in . They were there the entire time ignoring me at the gate .These guys were so rude ask me “ who told you you could come get your stuff ? When I read the tow guys name off my receipt he said oh he don’t know better he has only been here 3 wks . Really?? When I called them on Monday and told them someone was coming to get my car to bring it to Tesla .. the guy criticized the company coming to get it . They made my situation so much more stressful. I was stranded 5 hours from home .And on top of that when they sent me an invoice it wasn’t even my car and name on the invoice . Just so you know I did not choose them .:the police dept called them . Please avoid this company when you are already in a terrible situation they obviously don’t care about their customers. If I could give a zero star I would .
• SH

  Stephanie Hayden

  Apr 24, 2026
  1.0
  I wouldn’t let these people work on my bicycle! They are terrible at communication AND the work they do is ridiculous, I’m not sure how they are in business. Took my car to the dealership after they did THOUSANDS of dollars worth of repairs (over $30,000 after an accident), and was told the shit they messed up/didn’t fix cost over $3k to make it right! They PAINTED my grill black because they are too lazy to order a black grill, had my car back for 2 months, paint chipping off.

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