Auto Repair ShopBrake ShopOil Change Service StationTire ShopTransmission ShopAuto Air Conditioning Service
North Star Automotive is a family-owned auto repair shop in North Austin, committed to honest service, clear communication, and treating every customer like family. Under new ownership, we’re building on decades of local trust with a modern, welcoming facility and a team that puts people first. Whether you need routine maintenance or major repairs, we’re here to guide you mile after mile—with integrity, transparency, and care you can count on.
They took care amazing of my car, 10/10. (Serpentine belt and spark plugs). The pricing was a great deal, and they are so transparent and fair.
Another shop would have wanted me to leave my car there for a few days, they fixed it in a few hours.
The shop cats were a joy to hang out with.
Ryan was kind, welcoming, and accomidating.
They have a coffee bar and teas that are both caffinated and non-caffinated. They have chips and a drink cooler. They have toys for kids, a comfy couch, and a TV with tons of channels.
DD
David
Sep 29, 2026
5.0
My experience at North Star Auto was so encouraging and positive. Ryan and the team at North Star really saved me from a really desperate situation, where they could have easily taken advantage of the car trouble I was in. Instead, what was offered was impeccable service and a commitment to make things right for the customer.
The initial pricing and service I received for a major repair was very reasonable and fair. Even after the initial car work that was done had an issue which was not the fault of the repair shop, Ryan personally made it his mission to make things right, advocating for me to the parts maker and getting a solution even though it wasn’t covered under warranty.
I was blown away by the commitment to integrity and making things right. I will be returning as a loyal customer and highly recommend this shop. It is so rare to find an auto repair shop with this much integrity and commitment to customer service.
GG
Garcia Garcia
Sep 16, 2026
5.0
I had a great experience with North Star Automotive! Ryan and his team were professional, honest, knowledgeable, and genuinely cared about taking care of their customers. They kept me informed throughout the process, answered all my questions, and made sure everything was done right.
It’s refreshing to find a shop you can trust and feel confident recommending to others. Ryan and his entire team went above and beyond! If you’re looking for quality automotive service from people who truly care, I highly recommend North Star Automotive.
Thank you, Ryan and team, for the outstanding service! ⭐⭐⭐⭐⭐
CW
Cindy Wilder
Aug 30, 2026
5.0
I had a wonderful experience at North Star Automotive. When I left I felt confident that I went to the right place. I always cringe when I have to go to a repair shop because I'm a woman. Everyone treated me with respect and Ryan was great explaining everything to me. Thank you so much for the awesome service! I will be returning.
CE
Christine Emmons
Aug 18, 2026
5.0
Can't thank them enough for service! Had four new tires and four tops batteries replaced. Just love the professional experience and service was top notch. If your looking for professional service call then customer service is their value! So happy with my new tires and no light tps light on! Call north star automotive for all your auto service needs!
Frequently Asked Questions About North Star Automotive
Where is North Star Automotive located?
North Star Automotive is located at 12129 Roxie Dr, Austin, TX 78729, USA.
What are the business hours of North Star Automotive?
The shop is open Monday through Friday from 7:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
What types of automotive services does North Star Automotive provide?
They offer auto repair, brake services, oil changes, tire services, transmission repair, auto air conditioning service, auto electrical service, and auto tune-up service.
Is North Star Automotive family-owned and what is their service philosophy?
Yes, it is a family-owned shop committed to honest service, clear communication, and treating every customer like family.
How can I make an appointment at North Star Automotive?
You can request an appointment online at https://northstarautopro.com/request-an-appointment/.
Does North Star Automotive have wheelchair accessible facilities?
Yes, the shop has wheelchair accessible entrance, parking, and a unisex restroom.
What payment methods does North Star Automotive accept?
They accept credit cards, debit cards, and mobile NFC payments. They do not require cash only.
Which nearby automotive repair shops are close to North Star Automotive?
Nearby automotive repair shops include Rational Automotive Repair and Austin Z Clinic, offering additional options for maintenance and roadside assistance.
What other automotive-related businesses are near North Star Automotive?
Other nearby automotive-related businesses include Kia of North Austin Parts Center, Austin Auto Armor (auto detailing and car wash), and Awesome Cars LLC (used car dealer).
Are there any interesting places to visit near North Star Automotive while waiting for service?
You can visit nearby shopping places like Golf Cart King or the mattress and furniture store BoxDrop North Austin for a quick browse during your wait.
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