National Car Rental

Reviews

• NB

  Natalie Borchardt-George

  1 day ago
  5.0
  National Car Rental is an amazing company to work with. Even during the busy hours at the airport, the associates treat you with kindness and patience to make sure you have everything you need. My car was spotless, a full tank of gas, and smelled clean. I had everything I needed. I will gladly rent from them again!
• JS

  Jordan Smith

  6 days ago
  5.0
  Great location and great staff. Staff was friendly and tried helping me find a car that would suit my needs. Ended up with a Suburban for a few days rather than a Mid-Size Luxury SUV for one person 😂. Car was relatively clean (popcorn in rear seats) and had less than 6k miles on the dash. The pick up and return was made super easy could not ask for a better experience.
• DW

  Dan W

  May 5, 2026
  5.0
  Very friendly rental location, and almost no line compared to Avis and budget. The person helping me was friendly and I got my car quickly and I was pleased with the car they gave to me. Easy to get the car and easy to return it.
• DF

  Donnie Fletcher

  May 3, 2026
  5.0
  Everyone was super friendly and easy to work with, the cars were all clean well cared for and maintained. Even turning in the car, had to change the payment method, they made it super easy and accommodated everything we needed.
• DJ

  David Joseph

  May 1, 2026
  1.0
  This was one of the worst customer service experiences I’ve ever had. I rent vehicles 3–4 days a week for work, so I’m very familiar with standard rental procedures. Despite having a valid reservation, this location refused to provide the vehicle because my driver’s license had a small crack. The license is fully legible, scans properly, and the barcode is completely functional. However, the staff refused to even attempt to scan or verify it and immediately declined to honor my reservation. As a result, I was left stranded at the airport at 11:30 PM with no transportation. The situation was handled in an unprofessional and dismissive manner, with no effort made to provide a solution or alternative. This is especially disappointing given that my team—over 20 technicians—has relied on National regularly for years. Based on this experience, I will be removing National from our company’s approved rental providers. I am extremely frustrated with how this was handled and expect a response regarding this incident. Luckily for me the Hertz rental car desk, was fully capable of getting me a car, i showed them my *damaged* license and they scanned it without issue. And we're extremely polite and helpful.

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