Skip the counter when you rent a car with National in Austin. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Austin today!
National Car Rental is an amazing company to work with. Even during the busy hours at the airport, the associates treat you with kindness and patience to make sure you have everything you need. My car was spotless, a full tank of gas, and smelled clean. I had everything I needed. I will gladly rent from them again!
JS
Jordan Smith
6 days ago
5.0
Great location and great staff. Staff was friendly and tried helping me find a car that would suit my needs. Ended up with a Suburban for a few days rather than a Mid-Size Luxury SUV for one person 😂. Car was relatively clean (popcorn in rear seats) and had less than 6k miles on the dash. The pick up and return was made super easy could not ask for a better experience.
DW
Dan W
May 5, 2026
5.0
Very friendly rental location, and almost no line compared to Avis and budget. The person helping me was friendly and I got my car quickly and I was pleased with the car they gave to me. Easy to get the car and easy to return it.
DF
Donnie Fletcher
May 3, 2026
5.0
Everyone was super friendly and easy to work with, the cars were all clean well cared for and maintained. Even turning in the car, had to change the payment method, they made it super easy and accommodated everything we needed.
DJ
David Joseph
May 1, 2026
1.0
This was one of the worst customer service experiences I’ve ever had.
I rent vehicles 3–4 days a week for work, so I’m very familiar with standard rental procedures. Despite having a valid reservation, this location refused to provide the vehicle because my driver’s license had a small crack. The license is fully legible, scans properly, and the barcode is completely functional. However, the staff refused to even attempt to scan or verify it and immediately declined to honor my reservation.
As a result, I was left stranded at the airport at 11:30 PM with no transportation. The situation was handled in an unprofessional and dismissive manner, with no effort made to provide a solution or alternative.
This is especially disappointing given that my team—over 20 technicians—has relied on National regularly for years. Based on this experience, I will be removing National from our company’s approved rental providers.
I am extremely frustrated with how this was handled and expect a response regarding this incident.
Luckily for me the Hertz rental car desk, was fully capable of getting me a car, i showed them my *damaged* license and they scanned it without issue. And we're extremely polite and helpful.
Frequently Asked Questions About National Car Rental
What are the operating hours of National Car Rental in Austin?
National Car Rental in Austin is open every day from 6:30 AM to midnight, with a short interval from midnight to 1:00 AM.
Where is National Car Rental located in Austin?
It is located at 3819 Presidential Blvd, Austin, TX 78719, United States.
What types of car rentals does National Car Rental offer in Austin?
They offer a variety of car rentals including economy, luxury, and general rental cars.
How can I make a reservation for a car rental at National Car Rental in Austin?
You can make a reservation online at their website: https://www.nationalcar.com/en/car-rental-locations/us/tx/austin-bergstrom-international-airport-65x2.html
Which payment options are accepted at National Car Rental in Austin?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does National Car Rental in Austin offer any discounts?
Yes, they have special offers available and provide discounts for active military members.
Can I use a mobile app to manage my National Car Rental in Austin?
Yes, you can skip the counter and manage your rental using the National app with Emerald Club.
What nearby car rental agencies are available around National Car Rental in Austin?
Nearby car rental agencies include Thrifty Car Rental, Fox Rent A Car, Payless Car Rental, Hertz, Avis Car Rental, Alamo Rent A Car, Dollar Car Rental, and Budget Car Rental.
What dining options are near National Car Rental in Austin?
Nearby dining options include Salvation Pizza, Brooklyn Breakfast Shop, Parkside, 24 Diner, Starbucks, Sushi-A-Go-Go, Ruta Maya, and Hut's Hamburgers.
Are there any nearby transportation or travel-related services around National Car Rental in Austin?
Yes, nearby travel-related services include Austin Bergstrom International Airport lounges like Delta Sky Club, airport security by SCIS Air Security, and U.S. Customs and Border Protection - Austin Port of Entry.
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