SS
stephen sheridan
2 days ago
One thing that stands out about Charles and the team at Genuine Automotive is how easy they make the whole process. They’ll even pick up your vehicle, take care of everything it needs, and keep you informed every step of the way. It’s the kind of service that takes the stress out of auto repair. You know your vehicle is in good hands, and they’ll treat you right from start to finish.
I've personally trusted Genuine Automotive & Diesel with my own vehicle, and I've also referred multiple friends, family members, and clients to them. Every experience—mine included—has reinforced why they're my go-to recommendation.
Their team is knowledgeable, honest, and takes the time to explain what's needed without any pressure. The quality of their work is exceptional, and their customer service makes you feel like more than just another appointment.
When I refer someone, my reputation is on the line, so I don't make recommendations lightly. Genuine Automotive & Diesel has consistently delivered outstanding service and earned the trust of everyone I've sent their way. If you're looking for an automotive shop that values integrity, quality workmanship, and treating customers right, I highly recommend Genuine Automotive & Diesel.
AM
Amber McFarland
2 days ago
There is no comparison when it comes to the level of service offered here. Forget the drama of dealing with the dealership and take your vehicle to Genuine Automotive.
CM
Cheryl Mitchell
3 days ago
Keeping a customers only car for 5 days including a holiday weekend for a simple diagnostic test is a wild business practice. There was no communication or updates throughout this extended period, and I had to follow up with them on day 6 for a status. The car hadn’t even been looked at yet! When I make appointments with businesses I expect the services to be preformed in a timely manner not almost a week after my appointment.
TP
Tyra Person
Jun 19, 2026
We originally took my great-grandmother’s car to a different shop that fixed some other issues, but the A/C was still a problem. We decided to bring it to Genuine Automotive, and I’m so glad we did! Not only did they fix the A/C, which is now freezing cold and perfect timing as we approach summer, but their body shop also helped restore the bumper, leaving the car looking pretty much new again. Eddy was a huge help throughout the whole process, and we really appreciated the transparency. And we got a first-time customer discount :) Overall, you all did a great job and my great-grandmother couldn’t be happier!