Alamo Rent A Car

Reviews

• VC

  Veronica De La Cerda

  Aug 28, 2026
  3.0
  The customer service was wonderful both at time of pick-up and drop off. My dissatisfaction was with the vehicle. I rented a 15 passenger van and the alignment was terrible. Unfortunately I didn't have a chance to go back and switch it out due to time. One of the seats was lopsided, the air vents kept falling out with the pressure of the air and a few were missing. There were items found like water bottle and old chips from previous rental. I did like the space we had and the big screen that made it easy to use the navigation. My biggest concern was the van pulling to the side even when traveling long distance on a straight road without switching lanes. I eventually got the hang of it but it was such a challenge on my very long trip. I did let them know of these thing upon my return. I would hate for anyone else to get that van and experience the driving difficulties I had. If I rent from Alamo again its because I truly loved the customer service but will definitely do a more detailed inspection on the vehicle assigned to me.
• LL

  Lori

  Aug 18, 2026
  5.0
  staff was friendly and helpful. great car selection
• AM

  Alex Maas

  Aug 13, 2026
  5.0
  They actually care, the most pleasant experience I've had renting cars from any airport.
• TR

  Ted Ridley

  Aug 12, 2026
  5.0
  Easy, fast, 100% accurate and seamless. I can't beleive how simple and easy my experience was. Will rent from them again and again!
• AS

  Adrienne Swanson

  Jul 24, 2026
  5.0
  Man I love yall but why bother letting us be able to book a car rental pickup at the airport on a late flight when we can’t even pick up the car when we land cause yall are closed? So then I *pay* for other transportation to get to my destination because I can’t get the transportation I *already paid for* when I land and then I *pay* for other transportation to come pick up my *prepaid* transportation the next day. I get that businesses close but I just feel like there should be a better system for these situations, and there’s really no info about that on the reservation as far as I’m concerned, unless I’m an idiot, which maybe I am, bro, maybe it is there lol. But yeah, a lot of people wandering around aimlessly wondering why they can’t pick up their car when they land after their late flight and no real recourse other than figure it out on your own dime and come back the next day. It also kinda negates the purpose of renting the car at the airport and I would’ve just gone to some way more accessible dinky place out in the community and now I gotta roll back up here tomorrow after *paying again* for a Lyft to come back into the airport maze to grab the rental car. But it’s alright bro that’s on me, lesson learned ok that’s all bye xoxoxoxoxo