Alamo Rent A Car

Reviews

• SB

  Sarah Bahm

  1 day ago
  2.0
  Pick up and drop off was smooth and the vehicle was great, no complaints there. However, I accidently left a personal item in the car (which is 100% my fault) and have called the location 8 times but no one answers. Every single time I have stayed on an automatic hold for several minutes, never getting to talk to a person, until I get a “call could not be transferred” and then the call ends. I spoke with someone at corporate and they told me to call the location and gave the exact number I called 8 times that no one answers.
• JM

  Jill Marois

  4 days ago
  1.0
  Our reservation was confirmed and prepaid with a confirmation number. Employee at the booth was so incompetent somehow we ended up with a declined payment (after pre paying???) and no car. Now I have three charges for all separate amounts and customer service is no help :) I would avoid this company, unless they are your cheapest and only option
• FL

  Ferdinand L.

  5 days ago
  5.0
  Retour d'une location prise à Miami. Tout s'est très bien passé. Le chemin est très bien indiqué par une signalisation horizontale et verticale.
• HM

  Harrison Marshall

  May 12, 2026
  5.0
  Arranged everything online so after deplaning I simply followed the signs to the Alamo pickup in the garage. Nice staff, clean car ready to go. Return was just as quick and simple. Excellent customer service during both pickup and return.
• IR

  Irma Romero

  May 8, 2026
  1.0
  Absolutely disappointed at the customer service. No one answers the phones, no emails returned. I called every phone number listed and no one picks up, the calls drop after a few rings. Not renting from them ever again.