Hiley Volkswagen of Arlington

Reviews

• DW

  Dl Williams

  6 days ago
  5.0
  Thank you Juan and all who helped today. We love ❤️ our SUV’s thank you for your patience and helping every way you could to make it possible. Customer service is awesome.
• JP

  JT Pellman

  Aug 28, 2026
  5.0
  Had a recall on my 2017 VW Jetta. Mo had the vehicle done in a reasonable amount of time and was helpful with my service questions. All service porters were nice and helpful.
• KJ

  Kieyana Jordan

  Aug 27, 2026
  1.0
  Absolutely terrible experience. I will never return. I had a service appointment scheduled for 9:45 AM, yet no one even greeted me at my vehicle until 10:15. After finally being helped, I was told that if I came inside, I would still be looking at a 3–4 hour wait. What is the point of making an appointment if it isn’t going to be honored? This was extremely frustrating and felt like a complete disregard for my time. The entire experience was very unorganized and poorly managed. I would not recommend coming here unless you’re prepared to waste several hours of your day. Y’all need to do better for your customers.
• JE

  james epperson

  Aug 24, 2026
  5.0
  Easy in and out process for the car we wanted at the price we wanted. Larry, our salesman, was a true professional and answered all of our questions. Great car buying experience and the finance department wrapped everything up with speed. Could not ask for a better car buying experience for my daughter’s first car.
• BB

  Brittany Booker

  Aug 11, 2026
  5.0
  Larry Davis was amazing! I gave him just a few details about what I was looking for, and he delivered exactly what I wanted in no time. We were able to come to an agreeable price, close the deal, and now I’m driving away in my brand-new 2026! I had a great experience from start to finish. Everyone was extremely helpful, friendly, and made the entire process smooth and enjoyable. I truly appreciate Larry and the entire team for making this such a positive car-buying experience. I would definitely recommend Larry Davis to anyone looking for great service!