AutoZone Auto Parts

Reviews

• MD

  Michael Milligan (Dr_Andracca)

  5 days ago
  5.0
  Shout out to Orlando and the other staff at store 1414. They helped me replace a fuse to get my tail lights back up and running. Every time I've been to this store everyone has been more than helpful and friendly. I highly commend everyone here, but I *need* to emphasize that Orlando went above and beyond to get me sorted out.
• DA

  Danielle Albert

  Jun 16, 2026
  5.0
  Mohammed and Orlando were great! came for a battery check and ended up getting a new battery. taught me a lot about my car too, hands down one of the best Autozone locations i've been to
• CV

  Caroline Villa

  Jun 4, 2026
  1.0
  Really bad customer service from the manager Jonny M. He should be fire. This isn’t the first time that we get treated bad at this location.
• LW

  L W

  May 24, 2026
  5.0
  On May 11, 2026, I went to another AutoZone store on Arbrook and Cooper. I had my battery tested, because that morning my car would not start. Luckily, I had some electrical jumper cables at home to start my car up. So, I go to this AutoZone on Arbrook to have my battery tested. The guy that tested my battery told me my battery was good, but I needed a new stater. So, on Tuesday, I go to the AutoZone on Mayfield. I came in to purchase a Starter and I did. After I purchased the starter, I go to get in my car, and it wouldn't start. Now, I'm like ok.... here we go. So, I go back in and by this time Mr. Orlando (manager) asked, "How can I help you?" I told him my car would not start and I needed a jump. we get outside and I pop my hood on my car; he attaches the jumper cables. He tells me "Try it now" I did, but it did not crank; the radio came on. Then he says, "Let me check something, your cables to your battery are loose and need tightening." Mr. Orlando tightened my cables. "That was your problem, you don't need a new starter, the cables just needed to be tightened. Whoever told you that should have known better, you don't need to go back to that AutoZone. Hold on to the starter as a precaution/safety for a couple of days, if it is still cranking up, bring the starter back and I'll give you a full refund." Well, I returned it on Thursday and got my full refund! I just want to say THANK YOU Mr. Orlando for taking the time to figure out the real problem and save me money! Need more people like you that genuinely care about their customers! Excellent customer service!!!
• SC

  Shakeith Campbell

  May 21, 2026
  5.0
  Pulled up in the rain wind shield wiper stopped working the store manager Orlando was standing outside asked me what I needed & got the job done no problem. Great store manager