Bass Pro Shops/Cabela’s Boating Center

Reviews

• CM

  Clint McQueen

  Jul 27, 2026
  5.0
  This place is Awesome customer service is very good thank you for the help I had 6 people that work here took care of me.
• CG

  Chad Gambrell

  Apr 27, 2026
  5.0
  My wife and I are in town for my daughter's wedding. Decided to take my nephew fishing while we are here. Didn't think about bringing any gear with me since we drove. As we were in Bass Pro, I was getting him some sandals. It was early, so there were not many people in the store. There wasn't anyone in the shoe department at the time. We walked over to fishing and found Chad at the fishing counter area. Asked if someone could help us in shoes. He walked over with us to try and find someone. There wasn't anyone immediately there, so Chad just asked what size my grandson needed. Told him I wanted to measure to be sure. I had already looked and there were no kids measuring thingy. Chad went in back and found one for us. Measured and Chad went back and found us the right size. He said if you need any other help, let him know, and I said thank you. A few minutes later as I was looking in fishing, I decided to get myself and grandson a new pole and some lures to fish while in town. So again, without hesitation, Chad jumped in to help us with that. He answered several questions for me, made suggestions based on my needs, and help me decide on the ones to get. He took to time to show me several poles and reels. Looked up prices for some reels and squared me away on them. Then I asked about lures that were working well right now in the are for bass. He had suggested a few different types, sizes and colors. Took the time to show me what mono lines I could chose that they would put on my reel. Chad did a great job from start to finish. Never ever felt like we were a bother, especially in the shoe department when it wasn't his normal area. He just jumped in to take care of us. Then when we were in his dept (fishing), he did the same. Patient and very helpful to the end. If I were to send my wife there to get help with something she didnt know much about, I know Chad would handle it! There were others there that were helpful in other areas but I cant remember everyone's name unfortunately. The first lady greeted us when we came in. She helped in the grill section as well as a couple other guys. I know one guy look like a former NFL player 😀. Super nice guy and also very helpful. I did have a great conversation with Tracy as well. Overall the experience here was fantastic! A couple other girls helped me out at the customer service desk. Moe helped me get a day pass fishing license and then checked me out. Made sure all the discounts were applied, as I am a Club member. Again, Chad ( huge help), and the other employees were awesome! Definitely the kind of experience you would want to have!
• BR

  brett reeves

  Oct 22, 2025
  1.0
  Absolutely ridiculous service. Walked in to buy a boat and nobody and I mean nobody was in the boat area. Walked up to the help desk to ask for help and the CSU rep said I don’t have anyone servicing the marina area tonight. He said he would try to have a person come back and help me. After 20 minutes of waiting I walked out. I will never walk through their doors again. Pathetic.
• CB

  Chad Beale

  Jul 5, 2025
  5.0
  Great selection of ammo and sunglasses. Great prices and choices and plenty of calibers to choose from and even hard to find .380.
• DW

  Desiree White

  Jun 8, 2023
  1.0
  The young man Casen in the front was really nice. But the service to purchase fire arms was horrific. I did not feel welcome at all. No one greeted me. I stood there for 10 mins while every last advisor walked passed me like I was invisible and looked at me but didn’t say a word. They really need to learn customer service. I seen that they had 2.6 stars but I still wanted to give them a chance, but now I understand why their rating is low. They are living up to it. Just horrible I walked right out. I won’t dare spend with a company that didn’t want me there in the first place. I felt very uncomfortable as a African American Woman being in that section of the store.