Take 5 Car Wash

Reviews

• SR

  Sarah Reavis

  2 days ago
  5.0
  I go here almost everyday, I have to wash my car a lot because I work at a chicken feed factory. Car wash does pretty good but I really wanted to leave a review for Bubba. He is very kind and helpful. Just wanted to share recognition from a satisfied customer 🙂
• MM

  Mimi

  5 days ago
  1.0
  Went through this car wash and it tore my cover off my side mirror. They had to get it out the drains. My mirror was not damaged before going in this place. Filed a report and only heard from them one time. It’s been weeks. Will be seeing what I could do further to fix this issue since they not cooperating.
• TH

  Tanna Heathcott

  6 days ago
  1.0
  Disclaimer: this has nothing to do with the local staff. I have been a loyal Take 5 Car Wash member for several years, dating back to before the company was bought out. I am extremely disappointed with how they handled a recent price increase. My monthly membership increased by almost $9 without any notice. I only became aware after I was charged the higher amount. I contacted customer service and was told an agent would follow up by email. The agent explained that increased operating costs required them to raise prices. I understand businesses have the right to adjust pricing. My complaint is not that the price increased—it is that my recurring monthly charge was increased without proper notification. I requested that the difference for this month be refunded since I had not been notified and asked to receive notice of future increases. Instead, I was told they did not have contact information on file for me. I was never made aware my account was missing contact information, nor do I recall ever being asked to provide it. They also claimed notices were posted at their locations. I regularly use two different Take 5 locations and never saw any signage regarding this increase. Customers with automatically recurring memberships should not be expected to discover changes to their monthly charges by happening to see a sign at a physical location. Despite being a loyal customer for years and disputing less than $9, Take 5 refused to refund the difference or offer a meaningful resolution. Instead, they were immediately willing to cancel my membership. I find it incredibly disappointing that a company would rather lose a longtime customer than refund a small increase charged without direct notice. I was not asking to keep my previous rate indefinitely. I was simply asking for reasonable notification before changing an automatic recurring charge and a refund of the increase for the month in which I received no notice. Their dismissive response and lack of effort to retain a loyal customer turned something that could have been resolved with a simple refund and apology into an unnecessarily poor customer service experience.
• JT

  Jaelin Taylor

  6 days ago
  5.0
  I had an excellent experience at Take 5 Car Wash in Tullahoma. The professionalism, work ethic, and customer service were exceptional. It was clear that the staff takes pride in their work and has a strong knowledge of the services they provide. I would especially like to give a big shout-out and thank you to Raven and Atticus. Both were extremely professional, courteous, knowledgeable, and genuinely kind. They took the time to make sure everything was handled properly and went above and beyond to provide a positive customer experience.
• JH

  James Higdon

  Aug 9, 2026
  2.0
  I wouldn't recommend bringing your vehicle here unless it's already clean. I brought a 2011 Nissan Frontier that's barely driven and paid $18 for the mid-tier wash. The vehicle had no mud or serious debris on it other than some light road grime (black) and algae growth (very thin, green). After the first wash, the truck looked like it hadn't even been washed. I came around and thought "Maybe this is stuck on a little stronger than I thought." I grabbed a terry cloth from their "Detail Station" and... It wiped right off. Minimum effort. So I sat there wiping the car clean myself and, when the manager came around, complained about the quality of the wash for the price. He rane back through for free and tried to scrub a little himself before the carwash pulled my truck in. Same result. He came over to see if it was better and I explained "Maybe a little, but not really. I'm still having to scrub it myself. Could I get a refund instead because I'm pretty disappointed with this quality for 20 dollars..." He called his manager who informed him they "aren't allowed to give refunds" and offered me another free wash. If 2 didn't work, why would I want a third? I will not be returning and recommend you do the same if there's anything besides fresh dust on the vehicle as the cleaning won't touch it.