Tire Discounters

Reviews

• CB

  Craig Barber

  6 days ago
  5.0
  Charlie helped me out with an issue with my steering and was extremely helpful and just provided great customer service. Thank you.
• AS

  Ayden Shaw

  Aug 5, 2026
  5.0
  Bo was great. super nice. Yes the problem wasnt fixed on my car, but thats due to negligence and just old car stuff lol. Give bo a raise, he deserves it. Super nice, and cool to hear and see a team so happy to be working together. As someone who works alongside them in customer service? perfection. Never was told off, or asked for ridiculous questions. Totally recommend them if you want a friendly and helpful staff.
• JI

  Jess Ingram

  Aug 4, 2026
  1.0
  Thieves and Liars... I needed 4 of 6 tires broke down an rotated on my Dually bc of the size. Inside rear tires to the front, front tires inside rear. Nothing was rotated! This was confirmed by 2 other shops. Nothing was balanced, how do I know this? I postpone a road trip to have the wheels balanced and rotated properly. All six wheels still had the unique wheel weights attached that a particular 4x4 shop in Columbia chooses to use, they are more expensive and very unique. Tire Discounters charged me $283 to do nothing, and when I brought it to both managers attention, they called me a liar and I didn't know what I was talking about! Was there a verbal altercation, absolutely! When the manager said there was video footage, I was 100% in favor to look at it but then he changed his story when I was VERY happy to watch it... He said it's a corporate thing and he doesn't have access to it. How convenient! Power move failure...
• DH

  David Hochreiter

  Jul 6, 2026
  1.0
  I was broke down on the side of the interstate with a trailer tire that had destroyed the rim. Luckily I had a new tire and a new rim in the bed of the truck I just needed the tire put on the rim. I called the store and explained the situation. They said they could not mount the tire unless I bought it from them. When I asked if they had any in stock they said no. Not a very honorable business to work with, I'd definitely take my money elsewhere.
• EM

  E M

  Jun 25, 2026
  1.0
  I sent my son in for a tire installation, and the experience exposed a troubling lack of accuracy and accountability. The most serious issue was that we were charged twice for the tire purchase. This wasn't a minor discrepancy—it was a significant overcharge that was only corrected after I discovered the error and brought it to their attention. Had I not carefully reviewed the invoice, the duplicate charge would have gone unnoticed. The service issues didn't end there. My son left the shop with a tire warning light illuminated on the dashboard immediately following the installation, raising concerns about the quality and completeness of the work performed. The shop also failed to provide the alignment report. These are basic service standards that customers should be able to trust are being handled correctly. After these issues were raised, the district manager, Charlie, acknowledged the problems and offered a token courtesy refund as a goodwill gesture. Even that modest amount never arrived. The failure to follow through on a promised resolution was particularly disappointing and only reinforced my concerns about the company's commitment to customer service. Being overcharged, leaving with unresolved service issues, receiving incomplete documentation, and then having management fail to honor a promised refund reflects poorly on the organization's quality control and accountability. Customers should not have to identify billing errors, question whether work was completed properly, and then pursue remedies that were already promised. Based on this experience, I cannot recommend this business.

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