Take 5 Car Wash

Reviews

• BS

  Betty Sanders

  Oct 2, 2026
  5.0
  Angela is great. She always has a big smile no matter what. She offers to help when she is not busy.
• TL

  Tonya Lynch

  Sep 28, 2026
  5.0
  Angela is the best!! Always ask for her. Shes friendly, funny and sweet! Also Cam is very nice and helpful!
• CD

  Christy Dykes

  Sep 13, 2026
  5.0
  Angela absolutely awesome exclamation she was here by herself she’s not only taking money at the drive up, but she’s also doing the pre-wash before you roll through the car wash and she’s doing it with a friendly smile and a great attitude if you want a good experience because this is the best one I’ve had at one of these automatic car washes come on down. It’s just down by Kroger across the street from Popeyes.
• LS

  LouAnn Smith

  Sep 13, 2026
  5.0
  I love using this service! Last night, I was in a rush but the back of my SUV was covered in sheet rock dust. After I vacuumed it all out, Angela, one of the workers, actually wiped off all the residue inside the back while was vacuuming the seats. She is a gem! Saved me a lot of time and it was so unexpected! Thank you!
• TH

  Tanna Heathcott

  Aug 29, 2026
  1.0
  Disclaimer: this has nothing to do with the local staff. I have been a loyal Take 5 Car Wash member for several years, dating back to before the company was bought out. I am extremely disappointed with how they handled a recent price increase. My monthly membership increased by almost $9 without any notice. I only became aware after I was charged the higher amount. I contacted customer service and was told an agent would follow up by email. The agent explained that increased operating costs required them to raise prices. I understand businesses have the right to adjust pricing. My complaint is not that the price increased—it is that my recurring monthly charge was increased without proper notification. I requested that the difference for this month be refunded since I had not been notified and asked to receive notice of future increases. Instead, I was told they did not have contact information on file for me. I was never made aware my account was missing contact information, nor do I recall ever being asked to provide it. They also claimed notices were posted at their locations. I regularly use two different Take 5 locations and never saw any signage regarding this increase. Customers with automatically recurring memberships should not be expected to discover changes to their monthly charges by happening to see a sign at a physical location. Despite being a loyal customer for years and disputing less than $9, Take 5 refused to refund the difference or offer a meaningful resolution. Instead, they were immediately willing to cancel my membership. I find it incredibly disappointing that a company would rather lose a longtime customer than refund a small increase charged without direct notice. I was not asking to keep my previous rate indefinitely. I was simply asking for reasonable notification before changing an automatic recurring charge and a refund of the increase for the month in which I received no notice. Their dismissive response and lack of effort to retain a loyal customer turned something that could have been resolved with a simple refund and apology into an unnecessarily poor customer service experience.