At EchoPark, we’re committed to your happiness. With 95K+ 5-star reviews, we’re the #1 used car-buying experience. Our Experience Guides love playing car matchmaker and don’t work on commission.
With 50% of our inventory under $25K, we have plenty of affordable options, and we offer financing. Our vehicles undergo a 190-pt inspection and are priced up to $3K less than others. And our Happiness Guarantee gives you 7 days or 250 miles to fall in love with your car, or we want it back.
We also buy cars and want yours! We’ll offer up to $2K more for your car than national competitors.*
* Based on submission of VIN information of a sampling of actual vehicles on online purchase calculators at EchoPark, Carvana and CarMax.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.