RaceTrac

Reviews

• DC

  David Campisi

  Aug 16, 2026
  1.0
  Doors are locked. That’s not what “open 24 hours” means.
• EN

  Ella Mae Naselroad

  Jul 28, 2026
  5.0
  Didn't go in quick gas stop
• KM

  Kevin Medaris

  Jul 17, 2026
  1.0
  Ice cream machines never seem to be operational
• SR

  Summer Randolph

  Jul 13, 2026
  1.0
  If I could give 0 stars I would I come here every single day for boiled peanuts and 3 or 4 days out of the weeks the doors are locked with a closed sign on the door when I see 3-4 workers inside and there are that many workers inside whenever they are open their are two girls that are absolutely atrocious and their attitude is super ugly and rude . This gas station is supposed to be 24 hours not close 5-6 hours out of the day because the staff is lazy and doesn’t want to work !!!
• NC

  N. Cunningham

  Jun 1, 2026
  1.0
  I am writing to express my concern regarding the unprofessional behavior of management at the Murfreesboro location. On two separate occasions, my husband and our movers were told to not attempt to take the carts, citing the presence of air tags on them. The most recent incident occurred on 5/29/26 as my mover's were moving my belongings out. I confronted Ashley and ask her what was her reasoning for approaching my movers to tell them that air tags were on the carts and to not attempt to steal them. Her response was because some of her carts were missing and customers were leaving them in their units. My movers were in the process of removing my belongings from the unit, so I'm not sure why she would feel the need to make such a comment to them. Unfortunately, it offended them, and they felt uncomfortable being on the property after she approached them. The movers were not responsible for the missing carts. Ashley's comments to my staff were unprofessional, disrespectful, and inappropriate. I will be contacting Corporate to address this matter. This is not the first instance where she has told my guest that air tags are on the carts and that they should not attempt to steal them. The same incident occurred with my husband several months ago, where Ashley approached my husband while he was sitting in the truck waiting on me to come out of my storage unit and she told him to not try and steal the cart because they have air tags on them. I reported this to corporate and have not received a call back, follow-up or apology. I have been leasing five units for two years and have been a loyal customer. I am disappointed with my recent experience at this location. Prior to Ashley's position as manager, I had never encountered any issues with any of the staff. However, I have found Ashleys demeanor to be unprofessional. While the facility itself is clean, I did experience concerns regarding my overall sense of security. Over the last three months, we have experienced issues with doors not closing properly, which has resulted in unauthorized access to the building. My other concern is regarding the pricing structure after your promotion expires. I understand that the rates may increase, and renting units for more than 3-6 months could become very expensive. This experience has unfortunately led to a negative perception of Cubesmart, and I would not consider renting from them again. During my visit to the storage facility to check my units, I encountered the store manager Ashley on multiple occasions. I attempted to access my units after her shift ended at 6:00 p.m. to avoid further interaction. This caused an inconvenience for me. If Ashley remains the manager at this location, I would advise prospective renters to consider this when making their decision.

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