AC
Aryana Carter
Aug 26, 2026
they cleaned my car very well and had it looking brand new greatly appreciate them
BD
Brittany Denise
Aug 10, 2026
Q was great! Very professional, attentive, and definitely knows how to make the experience memorable. The service was top-tier, but I’m not going to lie… Q might’ve been my favorite part. 😉 If you’re looking for someone who knows what they’re doing and brings good energy it’s him!
I had a great experience with Andre! Andre was friendly, professional, and made the entire process easy and stress-free. Andre were helpful, answered all of my questions, and made sure I was comfortable with my purchase. I would definitely recommend him
I had a great experience at the car wash today! Q and T.P. did an amazing job and provided excellent customer service. They were both friendly, professional, and made sure everything was taken care of. You can definitely tell they take pride in their work and care about their customers. I really appreciate the great service and will definitely be back. Keep up the good work, Q and T.P.! 🙌🏽
DZ
DJ Zhontille
Jul 25, 2026
I am extremely disappointed with my experience at the Take 5 Car Wash on Lamar Avenue in Memphis. I expect to be contacted by corporate immediately regarding the way I was treated and the mishandling of my membership.
A few days ago, I signed up for a membership at this location. During that transaction, an employee had me pay using Cash App. After that, I visited other Take 5 Car Wash locations, only to find that my membership would not work.
Today, I returned to the Lamar Avenue location to get the issue resolved. Instead of fixing the problem, I was told that because I had paid a certain way, my membership was somehow invalid and that I would have to purchase an entirely new membership. There was no attempt to honor the membership I had already paid for or to resolve what appears to be an error on the store’s end.
When I asked to speak with a manager, the employee identified himself as the manager. His behavior was aggressive, rude, dismissive, and unprofessional. Rather than listening to my concerns or attempting to help, he spoke to me with an attitude, walked away while I was talking, and ultimately threatened to call the police simply because I was asking for assistance and requesting that the issue be corrected.
No customer should ever be treated this way for trying to resolve a billing or membership problem. I paid for a service that I have been unable to use, and instead of receiving customer service, I was met with hostility and intimidation.
I am requesting that corporate investigate this incident immediately, review any available surveillance footage, verify my original membership purchase, correct my account, and contact me directly regarding the actions of the manager and the handling of this situation. This experience was completely unacceptable, and I expect a prompt response and resolution.