Goodyear Auto Service

Reviews

• KT

  Kaitlyn Tucker

  Mar 2, 2026
  1.0
  I had reasonable experiences here replacing 4 tires in early 2023 and, initially, replacing 2 on 2/25/26. Within 5 days of the recent tire replacement, one tire developed a significant side wall bulge despite the fact that I had barely driven the car and had not encountered any significant potholes or other hazards when I did. When I tried to discuss this with the crew, they were extremely dismissive and refused to acknowledge that this might be a manufacture defect issue instead of me hitting something. I paid over $400 for the first two tires, $259 for a tow to have the bulge addressed because the tire was clearly unsafe to drive on, and an additional $62 for the labor on a replacement tire - over $700 in the span of 6 days, as I observed the bulge for the first time on a Sunday when the business was not open. I was incredibly disappointed in the attitudes I was met with - as well as behavior I observed in one mechanic who did not seem to be paying adequate attention to pedestrian traffic in the business’s lot - and the amount of money it took to address a clear danger in a virtually unused, 5-day old tire.
• PH

  Paul Hopkins

  Feb 25, 2026
  5.0
  Goodyear on Union Ave is the best mechanic shop I have ever been to. If there's something wrong with your vehicle they will go above and beyond to fix it. They treat people with respect and have a genuine desire to make customers happy. I have been to many automobile service stations and most of them are rude and unreliable. The mechanics at Goodyear on Union Ave are knowledgeable, courteous, and professional. I will definitely keep doing business with them.
• AW

  Ana W

  Dec 22, 2025
  5.0
  Saved us after our tire blew out headed to Christmas in Florida. In and out in under an hour on a very busy day and with a great attitude. Thanks to Preston and Javier and merry Christmas
• CP

  Cutles Porter

  Jan 26, 2021
  5.0
  The BEST Good Year in Memphis! I drive out of my way to patronize the Union Ave location. The best staff ever... I have been coming since 2006 Never been disappointed. Best Service, Quality, and Selection, I trust them with all my vehicles.
• AA

  AndyYouGoonie

  Oct 28, 2017
  5.0
  Guys were polite. Once they realized the noise we heard in our van was something minor they didn't charge us for looking at it.

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