Enterprise Rent-A-Car

Reviews

• MS

  Michele D Robinson (Shel'le)

  5 days ago
  4.0
  Overall it was ok...the location at Birmingham Alabama was better than the one at Memphis TN...customer service was way better
• JS

  Justin Shurtz

  Jun 9, 2026
  5.0
  I’m a very loyal enterprise customer all due to the Memphis location. I was left stranded by another rental car company once and enterprise stepped up and made sure I was taken care of. I travel a lot for work and rent from enterprise only. The Memphis location has always been my favorite. Miah assisted me with my most recent return. Her professionalism and attitude toward every day life is extraordinary. She made a seamless return even easier.
• JC

  John Coleman

  May 23, 2026
  5.0
  Excellent customer service..top knotch
• BK

  Bill Kirby

  Mar 18, 2026
  5.0
  I'm not big on writing reviews for services rendered. I believe that if you're being paid to do a job, you should always do your best. But when someone goes above and beyond the call of duty. That person should be recognized and applauded. While traveling with my son to a college he's entrusted in attending. I rented a vehicle from Enterprise for the trip. The first car we chose had a strong smell of cigarette smoke. So we changed to another vehicle. In doing so, I left a valuable over coat which belonged to my brother who was allowing me to borrow it for the trip. I didn't realize the coat was missing until the next morning. I had no way of tracing it because I didn't rent the vehicle the coat was left in. I did everything I could to recover it. I made phone calls, filed a report, everything up to and including having my brother return to the airport to speak with the staff on duty. Everyone he spoke with did what they could to recover the coat. But Mary, turned over every stone until it was found. Words can't describe how much I appreciate Mary's efforts. Her willingness to go the extra mile is the true diffenition of customer service. Thank you! Mary, you're a wonderful person and a great employee. "6 STARS"
• MN

  Matison Norris

  Mar 15, 2026
  5.0
  Great experience with Leah and Christina B. at the Enterprise in Winchester. The staff was extremely friendly, helpful, and professional from the moment I walked in. Leah went above and beyond to make the process smooth and stress free, and you can tell she really cares about customer service. Everything was quick, easy, and handled with a great attitude. I really appreciate the kindness and hospitality definitely one of the best Enterprise locations I’ve dealt with.

Frequently Asked Questions About Enterprise Rent-A-Car