Enterprise Rent-A-Car

Reviews

• SR

  Shirley Rhyne

  May 10, 2026
  5.0
  Enterprise's rental rep. was very efficient. I was in and out less than 15 minutes with a nice car. I also like the fact that my husband could drive the car without having to pay extra.
• SJ

  Shameka Johnson

  May 8, 2026
  1.0
  Cars are not well maintained and when you have an issue there is lackluster service to help you resolve it. Rent from elsewhere.
• VJ

  Verlene Jones

  May 5, 2026
  1.0
  On Friday, I spoke with a sales representative named Paul at Enterprise about trading in my SUV and exploring my options. During our phone conversation, he seemed eager and genuinely interested in helping me, and he scheduled an appointment for me the following day at 2 PM. When I arrived, Paul was late, but a kind associate named Gloria kept me company, which I appreciated. Once Paul arrived, I explained my situation and what I was looking for in my next vehicle. I understand that sales representatives have a job to do, but I did not appreciate being made to feel discouraged or as if my expectations were unrealistic. For example, Paul asked whether reliability or style was more important. I clearly stated that reliability was my top priority, but I also expressed that I wanted a sunroof since I currently have one and enjoy it. In response, he suggested that I cared more about luxury than reliability, which was not accurate. Throughout the conversation, I felt that he repeatedly tried to push me away from what I wanted rather than working toward a solution that fit my needs. He also implied that I would not be able to find what I was looking for at another dealership, which I do not believe to be true. As a customer, I expect to feel heard, respected, and supported in my decisions. There is a clear difference between offering realistic guidance and making a customer feel defeated. Unfortunately, my experience left me feeling the latter. Based on this experience, I would not recommend purchasing a vehicle from this location.
• LR

  L R

  May 3, 2026
  1.0
  I came to pick up my car that was reserved only to be informed they did not have any cars after waiting an unreasonable amount of time. Not only could they not transfer my reservation to a different location, they were unwilling to give me a shuttle to another enterprise. I spent more money on ubering to get a rental than the actual reservation itself. It was poor customer service and I dont reccomend them to anyone.
• AM

  Andrea Morgan

  Apr 29, 2026
  1.0
  No stars for Enterprise. Went through three cars before I could chose one due to the offensive smell of marijuana in all the cars they offered. You would think they would have the capability of using an ozone machine to remove the stench. They should charge the clients that are renting their cars and smoking in them to professionally clean and remove the horrible stench.