Enterprise Rent-A-Car

Reviews

• LS

  linda sutton

  3 days ago
  5.0
  I was extremely happy with the service and the professional employees, especially Grey at the Bartlett Tennessee location.
• JW

  Joslyn Walker

  Aug 27, 2026
  5.0
  Candace and Gray greeted me in the store promptly and politely. The store was exceptionally clean. My vehicle was ready quickly and was clean and comfortable. The team made sure I knew to contact them with any questions or concerns, though I did not have any during the duration of my rental. Drop off at the end of my rental period was convenient with the drop box. Highly recommend!
• SS

  sanquenetta stewart

  Jul 28, 2026
  5.0
  Although I experienced a few bumps in the road regarding the size of the vehicle I originally booked, the issue was resolved, and accommodations were made. I truly appreciate the effort to make things right and ensure I had a suitable vehicle. Thank you for the excellent customer service.
• JG

  John Goelz

  Jul 1, 2026
  1.0
  I picked up my rental at the Lakeland location on June 17th and returned it on June 19th. I called for two weeks to have someone send me a receipt. Nobody would ever anser. Finally this week I got charged $337. I called and finally someone answered. They said the wrong location picked it up from the collision center and never closed it out until yesterday (not my problem). I am still waiting on a resolution to my issue.
• EL

  Eliangela Leon

  Jun 19, 2026
  1.0
  My experience today was horrible! I reserved a minivan a week in advance. Today, when I arrived to pick it up, I was told they did not have the vehicle available. I had already planned and paid for my trip, and they didn’t have any vehicle that could accommodate 6 people. I called customer service, and they sent me to Bartlett, Millington, and Covington, TN, claiming that those locations had one available. When I arrived, none of them had the vehicle, and no one had called to confirm availability. They simply sent me from place to place, wasting my time. They did not provide any alternatives or solutions—just told me to wait for a call from customer service, which never came. They nearly ruined my trip and caused me an entire day of stress while I was trying to handle this situation with a child. In the end, I had to rent a vehicle from Hertz

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