The Sound Factory

Reviews

• AP

  Andrew Pfeffer

  Aug 7, 2026
  5.0
  If you need something done and also need someone with knowledge Brian is your guy 100% he has always taken care of me to the best of his ability and I personally won’t go to another audio shop, and when they do there work boy let me tell you all the wires is hidden and meet so if you need something done and are thinking about these guys just give em a call i promise you won’t regret it.
• CH

  Charles Higginbotham

  Aug 6, 2026
  5.0
  Needed some audio work done, I came here because they were highly recommended to me, I leave here saying I highly recommend them to everyone else.
• RE

  Rick Estes

  Jul 26, 2026
  5.0
  They have always been very fair and professional on any work that they have done for me
• MH

  Matt Harris

  Jul 10, 2026
  5.0
  Amazing service and awesome staff! I loved talking with everyone, and they are all respectful.
• ZC

  Zuri Carroll

  Jun 29, 2026
  5.0
  I've been getting my vehicles tinted at Sound Factory for years, and they've tinted approximately five of my vehicles. Every single one has turned out flawless. Their work is always top-notch, which is why I keep coming back whenever I get a new vehicle. The reason I'm writing this review, though, is because of how they handled a situation that truly showed their integrity and customer service. I purchased a vehicle over the weekend and dropped it off the next day for window tint. As soon as they began working on it, they noticed significant scratches on two of the windows that appeared to have been caused by the removal of old window stickers. Instead of continuing with the job, they immediately called me and asked me to come down and take a look. At first, I was upset and assumed the damage had happened while they were working on the vehicle. However, when I arrived, it quickly became clear that the scratches were already there. To give me complete peace of mind, they even offered to show me their security camera footage so I could see for myself that the damage was not caused by their team. After working with the dealership to get the windows replaced, Sound Factory went above and beyond by re-tinting the affected windows at no charge. They didn't have to do that, but it speaks volumes about the kind of business they are. The team at Sound Factory is a great group of people who take pride in their work, treat customers honestly, and stand behind what they do. Between the high-quality workmanship and outstanding customer service, this is exactly why I continue to trust them with every vehicle I own. Highly recommended!

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