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Gerber Collision & Glass

4.1
(18 reviews)

Business Details

3800 Neal Dr, Knoxville, TN
37918, United States
(865) 666-7400
https://www.gerbercollision.com/locations/knoxville-neal-dr-tn

About

Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision/auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us today for a free collision/auto body repair estimate or auto glass quote!

Location

Gerber Collision & Glass
3800 Neal Dr, Knoxville, TN
37918, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
11/26/20268:00 AM - 5:00 PM
12/25/20268:00 AM - 5:00 PM

Products & Services

2 lists · 10 items

Auto Body Collision Repair

5 items

Complete the following form to request a collision / auto body repair estimate online.. If you want to schedule your an appointment online for one of our repair centers, please visit our Schedule Appointment page. https://www.gerbercollision.com/schedule-appointment

Auto Body Repair

Gerber Collision & Glass provides quality auto body repair for all makes and models of vehicles. Our technicians are I-CAR trained, the standard in our industry. All of our locations have achieved the I-CAR Gold Class designation, which only 11% of repairers nationwide have. This reflects our commitment to ensuring that our technicians are up to date with the necessary training to repair todays complex vehicles. Gerber is fully equipped to repair both foreign and domestic vehicles, and use a computerized paint color matching system for undetectable results. Not all body shops are equal when it comes to quality vehicle body repairs, however, when you choose Gerber Collision & Glass, you are assured a high attention to detail and a nationwide lifetime guarantee on your body work for as long as you own the vehicle. Our auto body repair shops are staffed by professional auto body repair specialists, auto body painters, as well as highly trained collision auto body repair estimators. Together, we work as a team to accurately assess vehicle damage and coordinate repairs necessary to get you back on the road safely. Our auto body repair estimation process helps identify visual and hidden damage caused by a motor vehicle accident. This attention to detail during our collision repair estimation process ensures that we detect everything necessary to bring your vehicle back to its pre-accident condition. Auto Body Repair Services • Auto Dent and Scratch Repair • Auto Dent Removal • Fender Repair • Bumper Repair • Auto Painting • Auto Paint Repair • Paintless Dent Repair (PDR) • Frame Straightening

Paintless Dent Repair

Gerber Collision & Glass is proud to offer Paintless Dent Repair (PDR) at select repair center locations. Our Paintless Dent Repair service is a great alternative to traditional auto body repair and in many circumstances can help save you time and money. Paintless Dent Repair (PDR), also known as Paintless Dent Removal, utilizes specialized tools and techniques to remove a variety of dents and dings that would otherwise need to be fixed using traditional repair methods. Since no sandpaper, body filler, or auto paint is used in the repair process, Paintless Dent Repair (PDR) saves on labor and materials. Advantages of Using Our PDR Service? • Save time and money. Repairs often completed in one day. • Insurance approved • Retains your vehicle's original finish • PDR repairs are virtually undetectable • Can improve vehicle's resale value • All work is backed by a lifetime warranty for as long as you own your vehicle PDR is Ideal for: • Hail damaged vehicles • Minor fender benders • Minor vehicle body impacts, door dings and creases • End of lease dent repairs (to avoid diminished value)

Need your vehicle fixed now but don't have the money available to pay for repairs or that high insurance deductible payment? Gerber Collision & Glass can help by offering 6 Month interest free financing. So stop in at any of Gerber's convenient locations to apply today. Once approved you can arrange for repairs and have up to 6 months to pay.

Auto Glass Services

5 items

Get an instant online auto glass quote below, or call 877-7gerber (877-743-7237). You will be able to schedule an appointment online at the end of the quote process.

To schedule your mobile auto glass appointment online, visit our auto glass quote page or call 1-877-743-7237 to speak with a Gerber Collision & Glass Representative.

Windshield Replacement

Our highly trained, certified technicians install only the highest quality glass and sealants to ensure your new windshield is as good as new. Gerber Collision & Glass offers same-day auto glass installation and repair service, direct billing to insurance companies and, as always, a lifetime guarantee. Trust the windshield replacement experts at Gerber Collision & Glass to help you get back on the road in no time. • Auto glass experts for over 75 years • Highly trained, certified and experienced specialists • We use only the highest quality materials (OEM quality) • Free mobile service - we come to you! • Many convenient shop locations in your neighborhood • Approved by all major insurance companies, and we will handle all the paperwork • Your auto glass may be replaced the same day, in many circumstances • You'll enjoy a lifetime guarantee

Windshield Repair

A small crack or chip in your windshield is a significant safety problem. Gerber repairs windshield chips by injecting special adhesives into the damaged part of the glass. All repairs are covered by our lifetime guarantee. Many insurance companies waive your deductible and cover the cost of windshield repairs with no out-of-pocket expense to you. Ask one of our helpful representatives if you qualify. Get a Windshield Repair Quote Online or call us at 877-7gerber (877-743-7237) for immediate assistance.

Our mobile windshield auto glass repair services provide convenient onsite windshield replacement and repair. Using our mobile auto glass services will give you the same great windshield auto glass installation that we offer in-shop, but with the added convenience of Gerber Mobile Auto Glass Services coming to a location of your choice to perform the work. Gerber Collision & Glass provides instant online auto glass quotes and scheduling for our mobile glass services. Our mobile auto glass services can be selected (at no additional cost), at the end of the auto glass quote process. Get an instant windshield auto glass estimate today to schedule your mobile auto glass appointment with Gerber Collision & Glass. Additionally, you can contact any of our auto glass repair centers directly to arrange for onsite mobile auto glass repair. All of our mobile auto glass services come with a written lifetime guarantee for as long as you own the vehicle. That's true piece of mind and a great reason to try our mobile auto glass services next time that you require auto glass repair.

Reviews

4.1
18 reviews
5 stars
14
4 stars
0
3 stars
0
2 stars
0
1 star
4
  • KM
    Kailey Macdonald
    Sep 30, 2026
    1.0
    I took my car here went to pick it up after a week and had a flat tire all they did is air it up I took it to the tire place and the pull a Lil nail out of it and they told me it been there a couple days so after all the crap I had to go threw to get my car fixed then had to deal with a tire that I didn't even make flat or anything 🙃 they were really rude
  • MJ
    Melissa Jones
    Sep 24, 2026
    1.0
    My repair still isn't completed and I'm having a terrible time getting clear and relevant information from these guys. They work with my insurance, but I should have checked my other options when I realized I couldn't get a quote without dropping the car off and leaving it there. I was very concerned about how long the repair might take because I am paying out of pocket for it. When I asked to get an estimate before brining it in I was told they usually do repairs within a week or 2 after getting parts. Parts came in and started on 9/11 and I am still without my car, no clear answer as to when I will get it back. I called last week and was told it was "out of production" tomorrow, 9/25. I asked what that meant and they said it should be ready by then. When I called today and spoke with the SAME PERSON, he denied having spoken with me and said it is "out of production" October 1st. So now I've been lied to 2x about when I would get my car back. Speaking of being lied to, I went in and did the walk through and talked through all the repairs that were part of my accident. When I called the first time to say I got the quote and run down the repairs, a side mirror repair was mentioned to me that was never discussed in the original walk through. I was also told that the has to replace the entire mirror. This was a lie because I have, myself replaced the cover on the other side mirror for twenty five bucks. It literally snaps on. I asked them to remove the scuffes mirror from the quote and the new quote they sent me was over a thousand dollars less. Shady. If you take your car here, make sure you get a real idea of the repair time somehow...although I'm not sure how. And make sure you go over the estimate with a fine toothed comb.
  • CF
    Chrystal Fleenor
    Aug 6, 2026
    5.0
    I had a great experience with Gerber! My vehicle was in pretty rough shape, but by the time they were finished, it looked brand new again. The customer service was excellent from start to finish, and a huge shoutout to the talented team who worked on my car and got it looking so good again! You can tell they take pride in their work. True professionals all around—highly recommend!
  • SH
    Steven Hodge
    Jun 25, 2026
    5.0
    I’ve had a windshield replaced on one vehicle and a repair on another. Both times they come to my house to do the work at no extra cost. Great experience with customer service setting everything up. Competitive pricing. Clear communication. And the techs were incredibly professional and got the work done in a timely manner. Could not recommend more!
  • DH
    Dixie Halverson
    Apr 30, 2026
    5.0
    I love these people . I was kept informed and the repair was done quickly and professionally. The people were pleasant to deal with. They got it done earlier than predicted.

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