Rick Hill BMW

Reviews

• SL

  Spring Lane

  Jun 30, 2026
  5.0
  I recently took my car here for regular service and was very pleased with the experience. Everyone there was friendly and the service was done in a timely manner.
• MH

  Mark Hill

  Jun 24, 2026
  5.0
  Bought a pre-owned 530e. Well maintained by the previous owner and dealer. CPO gave additional year on the factory warranty. Sales rep Jaxon is excellent in his knowledge and personality. Very low stress experience, didn’t feel any pressure. Worked with us on two cars and put us in the right one for our needs, the less expensive one as it turned out. Actual transparent pricing with no hidden fees at purchase, just taxes. I definitely recommend this dealer if you are looking.
• AS

  adam storie

  Jun 23, 2026
  5.0
  Easiest and best car buying experience ive ever had. Will be buying more in the future. Thank you, to everyone that made the process seamless and easy!!
• DG

  Diane Graham

  Jun 10, 2026
  5.0
  Very happy with the service at this dealership. It's a bit of a drive for me so when I have an appointment time and the service department adheres to it, I really appreciate that they value my time and get my car serviced as quickly as they do. I haven't had the pleasure of working yet with their Sales area, but, if it's run as well as Service, it will be exceptional!
• SF

  SZR FIVEM

  Jun 10, 2026
  1.0
  Took my car to Rick hill BMW in Kingsport Tennessee, needless to say that I took my 2010 bmw 328i in for two recalls. They told me it would be ready today (Wednesday) , everything was going smoothly until it wasn’t… I got a call stating my valve cover was leaking, and my oil filter was leaking, to that they told me they could fix it. Well little did they know I took it to my local mechanic at Auto Solution center days before bmw and everything checked out fine. I had the car fully inspected and looked over thoroughly. So that right there was just a money grab for starters, then proceeded to call me later saying they broke my valve cover bolt… they said “the mechanic broke it when taking it off” “we can’t do anything till you pay for the labor” I asked how much and this is a shocker to me. “It’s gonna be $700 for the labor not the bolt itself” where in the world or why do they think I’m gonna pay $700 for a screw they broke during my recall which is free?? They will not own up to it and claiming I have to still pay the $700 for the labor. So I’m having it towed to someone who can truly work on it the right way. Moral of the story, a simple recall on your bmw can turn into a money grab and they will not take ownership for something caused by their mechanics 😂truly disgusted..