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Free Service Tire & Auto Centers

4.7
(752 reviews)

Business Details

2691 Boones Creek Rd, Johnson City, TN
37615, United States
(423) 491-8134
https://locations.freeservicetire.com/TN/johnson-city/2691-Boones-Creek-Rd

About

Tire Shop
Visit Free Service Tire & Auto Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Free Service Tire & Auto Centers
2691 Boones Creek Rd, Johnson City, TN
37615, United States

Hours

Monday7:30 AM - 7:00 PM
Tuesday7:30 AM - 7:00 PM
Wednesday7:30 AM - 7:00 PM
Thursday7:30 AM - 7:00 PM
Friday7:30 AM - 7:00 PM
Saturday7:30 AM - 6:00 PM
SundayClosed

Reviews

4.7
752 reviews
5 stars
669
4 stars
17
3 stars
10
2 stars
11
1 star
45
  • JC
    Johnny Castel
    Jun 12, 2026
    5.0
    Anything and everything , these guys always take care of all my automotive needs ,whether it's a minor repair or something much more serious. Great pricing ,manager is always quick to make sure I'm in and outta there. These guys go above and beyond what customer service should be but most places doesn't seem to have anymore. Highly recommend 10 out of 10.
  • RF
    Richard Fuller
    Jun 8, 2026
    5.0
    I had a popped tire on a Friday, and by the time I got it changed to the spare tire it wasn’t nearly 6:15pm. I saw that this shop was open till 7pm, and came in around 6:35pm. So close to closing time I was worried that I would be rejected. The exact opposite happened. The employee there, was the only one, gladly talked to me and took care of the tire replacement. He wasn’t mad, short, or resentful, even though I came in less than 30mins from closing. The price of the tire was comparable to any other shop and I was extremely satisfied with the replacement service and the customer service I received. Highly recommend to anyone needing a new tire.
  • JW
    Jacob Willis
    Jun 6, 2026
    1.0
    I called and made an appointment for a tire alignment about 5 hours in advance only to drive an hour to the store to be told the only technician that was certified to do alignments decided to go home early. Huge waste of time and no consideration from the team, only “ come back next week and I can have it done for you”. It would have to be a bad emergency for me to go back to this location.
  • JF
    Jeff Fambrough
    Jun 1, 2026
    5.0
    FAMILY TRIP LIFESAVER - Justin diagnosed and got us on the road within an hour. This was at the end of the day and he was able to get us home in comfort! Thank you, Justin, for your help! We so appreciate your work!
  • HC
    Hanah Carr
    May 15, 2026
    1.0
    Very disappointed with my experience here. I paid thousands of dollars for repairs on my Honda Accord and continued having issues almost immediately afterward. After getting my vehicle back, I found a missing lug nut from a wheel they serviced, and a cap left off under the hood. My steering still does not feel completely right even after paying for a steering rack replacement. What frustrates me the most is that I was later told the steering rack was likely part of the issue all along, yet it was not caught during the original major repair. Instead, I had to bring the car back again and spend even more money weeks later. I also mentioned that my check engine light was on, but it was never properly diagnosed. After the battery died, the codes reset and the issue was essentially dismissed instead of actually being addressed. I eventually took the car to another shop for a second opinion and was shocked by how many additional problems they found that had either been missed or never communicated to me. The second shop documented low coolant, a leaking radiator, possible air still trapped in the steering/brake systems, a cracked breather hose, valve cover gasket leaks, and informed me that my brake system would need to be redone properly because there may still be air in the system. I understand my car is older and won’t be perfect, but after spending this much money I expected far more thorough work, inspections, and communication. Between the missed issues, repeated repairs, and lack of attention to detail, I would strongly recommend getting a second opinion before trusting this shop with major repairs. I paid over 3400 easy I now have to pay an extra 1077.00 to get the rest fixed. Pros: price isn’t the most expensive and they worked with me with picking up the car since I work every day. Workers are nice.

Frequently Asked Questions About Free Service Tire & Auto Centers

What automotive services does Free Service Tire & Auto Centers offer?

Free Service Tire & Auto Centers provides comprehensive auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services.

Which tire brands are available at Free Service Tire & Auto Centers?

They specialize in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.

Brand Certified Facts from Free Service Tire & Auto Centers

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Certified July 05, 2026Yext Knowledge Graph
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