Budget Car and Truck Rental

Reviews

• LM

  LeAnn Matthews

  Oct 25, 2019
  1.0
  After making a reservation online days in advance and for pickup at 12:30 they did not have ANY vehicles on the lot!! I was not the only customer inside trying to pick up vehicles that were pre-reserved online. There was 4 of us that were expecting to pickup a reserved vehicle and yet no vehicles were there!! One gentleman stated he had made 3...yes 3 trips to pick up his rental vehicle that was reserved several days ahead of time! After waiting several hours(putting our trip many hours behind) we finally got a rental!! What’s the purpose of online reservations if you don’t have the vehicles on the lot and ready for pickup at your designated times?? Funny Airport location had plenty of rentals since the representative called to have cars moved to this location which should have been taken care of hours before the customers arrive at designated pick up times!! I’ll never rent from Budget at Cordova again!! I’ll pay the extra airport fees, at least they do their job!
• KE

  king edwards

  Oct 19, 2018
  4.0
  Good service...best prices, but not always the case.. This time was a great experience
• AA

  Amber Allen

  Jun 18, 2016
  5.0
  Rented cars several times and always received superb service...no hassle, clean cars, and quick service at a reasonable cost.