Enterprise Rent-A-Car

Reviews

• PK

  Patrick Kearn

  5 days ago
  5.0
  Truck Rental in Chattanooga. Very professional, funny and quick on their feet.
• FF

  Felicia French

  Aug 18, 2026
  5.0
  On Aug 17, I went in about an hour and a half earlier than my scheduled appointment because that is when I could get a ride. I noticed the woman at the desk was polite and professional while she was dealing with a customer even though they were very busy. She asked me to please wait and she will get to me as soon as she could. When called me up she did about 5 minutes later, she was able to get me a more fuel efficient car right away. I was extremely impressed by how calm, cool and collected she was with handling the busy waiting area. Then shortly a young man came with me to my car and processed me right away. I do not know the names of these two Enterprise employees, but I was thoroughly impressed by them.
• DH

  Dan Hutchinson

  Jul 10, 2026
  1.0
  Edgar, at this location, is useless and rude. I booked a car for a five thirty pick up, online. Turns out, they close at 530. Not sure why their app even lets you choose a 530 pickup time when they will be close at that time! There was no indication, when booking this way, of when the location closed. I called when I was delayed by an accident on the road and asked if anyone would be there at 535, saying I had already checked in online. He played helpless and I was left without the car I booked. Highly recommend you take your business elsewhere! If you need more evidence of the level of service, see their reply, below... The response says they would like to speak with me further about this experience, and is ostensibly from the owner. However, the link posted is for the GENERAL "contact us" web page for Enterprise; it isn't even for contacting their location, specifically! What a joke! Good job managing your business, "Chris". Absolutely pathetic.
• DQ

  Dane Qualtiere

  Jul 10, 2026
  5.0
  These people have been fantastic. I had to take a car in for a recall, and they went the extra mile to get me something fun. Unfortunately, the dealership also recalled that car, and canceled the ticket for my rental entirely. One quick call to Edgar is all it took. They sent a driver for me at the location I showed up to, and Alexis friendly and wonderful, drove me all the way across town to this location to help me get set up in an eligible replacement vehicle. The dealership was giving me an incredibly hard time about their own mistake, but all the people at both enterprise locations I went to were incredibly helpful and patient with me, and most importantly did what they could to get me in a car when I needed it. They did what they could to make a bad situation work out for me somehow. If you need a rental give this location a call and they will do you good!
• CT

  Cindy amd Tom

  Jul 10, 2026
  5.0
  Staff made everything quick and easy. I had to add more time to my rental but that was also easily done online.