Crown Subaru

Reviews

• RD

  Ringan Doty

  1 day ago
  5.0
  Recently I had the pleasure of purchasing a vehicle from Crown Subaru in Chattanooga, Tennessee. I was assisted in the process by Ms. Carla Calitz, salesperson with the dealership. Carla was of great asstance in responding to all questions and comments regarding the vehicle. She verbally went over the Subaru's features and conveniences with emphasis on comfort, ease of handling, economy and most important safety. She was also instrumental in helping to negotiate a fantastic price. She proved to be a very personable and likable individual I felt would be trustworthy with any problems or concerns in the future, Not only was Carla a great person to deal with, but all of the staff at the Subaru dealership demonstrated integrity and a desire to provide the best service to the customer. Therefore, with the positive attributes of all parties at the dealership I would not hesitate in endorsing this company as one I'm proud to do business with. Ringan Doty
• RC

  Robert Cornelius

  6 days ago
  5.0
  I recently purchased a Subaru Forester from Crown Dealership, and I cannot say enough good things about Kenny and the outstanding service he provided throughout the entire process. From the moment I walked into the dealership, Kenny was professional, knowledgeable, and genuinely focused on helping me find the right vehicle for my needs. He took the time to answer all of my questions, explained every feature clearly, and never made me feel pressured. His patience, honesty, and attention to detail made what can often be a stressful experience both enjoyable and seamless. Kenny's commitment to customer service was evident from start to finish. He kept me informed throughout the process, ensured all the paperwork was handled efficiently, and made sure I was comfortable and confident with my new Forester before I drove it off the lot. It is rare to find someone who combines professionalism, expertise, and genuine care for their customers the way Kenny does. If you are looking for a vehicle and want to work with someone who will treat you with respect and go the extra mile, I highly recommend asking for Kenny at Crown Dealership. Thank you, Kenny, for making my car-buying experience such a positive one. I absolutely love my new Forester!
• DT

  Deena Turner

  Jun 23, 2026
  5.0
  Had a great experience at Crown Suburu! Elliott Dockery was very knowledgeable and patient with me in the sales process. Everyone that I dealt with from the moment I walked in the door was kind and helpful!
• MB

  Mitzi Boruff

  Jun 11, 2026
  5.0
  From beginning to end, what an AMAZING experience!!! 2 weeks ago, I purchased a 2026 Crosstrek Sport from Crown Subaru. I live 90 minutes from the dealership so, MUCH of this was done thru email, text and phone calls. Kelly Burke was the first to reach out to my inquiry. Of this I will be eternally grateful! She was/is a friendly, knowledgeable, professional and PATIENT salesperson!! She handled my NUMEROUS questions, texts, emails with absolute grace and encouragement! No question was ignored or sidestepped. An ABSOLUTE doll!!! On the day I traveled to Chattanooga to "decide" on the car, she had it ready! I had limited time to spend at the dealership as I had dogs to get home to. EVERYTHING was ready to go and I drove my car home within a couple of hours. James Reilly had my add-ons installed and ready, Sara Ford, was "on the ready" to make sure I understood my car, Jennifer Morgan - totally prepared with the documents made this experience OFF OF THE CHARTS! AND Jennifer's little "furry assistant"- Coconut, was the absolute "Closer" of this deal! ❤️🐾❤️. (And thanks to the rep who had the 20¢ I needed to close the deal)!!!! My "lucky nickle" remains in the car!! 🤣 And Kelly, bringing it all together - coordinating each step, allowed me to drive my car home, a HAPPY CUSTOMER!! I cannot recommend this Dealership strongly enough, with words. What a team!!! THANK YOU TO YOU ALL, who worked so hard to make me a customer for life!!
• DP

  Dianna Prichard

  Jun 6, 2026
  5.0
  The whole experience purchasing my vehicle was wonderful. Kenneth Melton was helpful throughout the process. He helped identify my wants and needs and found a vehicle that matched them. He explained the process well and assisted me with every step. The staff was pleasant and the facility was clean and neat. Everything was organized and Kenneth Melton was personable and kept the experience relaxed. I would highly recommend him and Crown Subaru.