Camping World RV Service - Chattanooga

Reviews

• DM

  dalton malone

  Apr 25, 2026
  1.0
  Worst place ever for service. This place is an absolute JOKE! Trailer has been back twice for same issue on AC unit. Dropped it off September 25 to have AC unit warranty and swapped along with changing the tankless hot water system. You do not get updates, you call or text Jeremy he will not respond but shows messages have been read. A month into them having trailer I asked for update and said they have been covered up and I understand that so replied no rush just checking. Was told we will have you finished up by end of week. Never finished! Now getting into the cold winter months and I asked if it was complete and if my trailer was winterized…. No reply! Months later checked in again and was told they were waiting to hear from trailer manufacturers( which manufacturer said the could not reach Jeremy which I believe neither could I) on where to get the hot water heater again incompetence shows… first thing for 1 when you google that system tells you Lowe’s! Another excuse to not be finished! Now we are in April 26 8 MONTHS LATER!! Still not complete so I go and get the dang water heater myself and drop it in the trailer. Go to pick ul the trailer after telling them I have to have it for a trip water heater still laying in same spot not touched. Along with that my trailer is now dead due to them leaving water pump running with no water! I also asked again when I picked up trailer “was my trailer winterized” answer was yes everything in yard. Get home hook to water and power and the AC unit that “was replaced” still not working and every water line in the unit froze and busted and of course no response from Jeremy! So with 8 months of unit sitting In the lot nothing was fixed and everything else broken by them including my shower that was perfect condition when dropped off! I would never ever recommend this joke of a business!!
• PS

  Patrick Sauls

  Apr 24, 2026
  3.0
  Don't fall for the bait and switch, a 10k posted camper was almost 20k when went to see, offered cash price not finance.... High pressure sales and would buy used before here.
• LE

  Lydia Ellis

  Oct 21, 2024
  5.0
  We are very satisfied with our service experience. I needed a couple things from our camper while it was still being serviced, Taylor and a couple others were extremely helpful. Drop off and pickup was so easy too!
• NH

  Nicholas H.

  Jun 19, 2024
  1.0
  Im not happy. I have had my RV serviced at the Chattanooga location only since buying it. I will list the issues I've had with the service department with the most egregious first that I found. My issues are with the actual work done and when I made a complaint in the past the service manager was most rude. And corporate never followed up on my complaint just pushed me back to the location mgmt. I'm a disabled veteran and have difficulty doing my own maintenance and inspecting work done if I have to remove panels to check what was done.  Nonetheless I have had to lately as I no longer trust that the Chattanooga service center is doing quality work. First is the biggest safety issue. Several months ago I had an electric transfer box that the generator/store power etc had a burnout of one of the lines. I had to stay in a hotel for several days while a new box was ordered and installed. Last week, as I looked for a water leak (more on that in a moment)  I removed the panels in the storage area under my 5th wheel.  The electrical system has another short, so the underlying problem was never addressed. Addionally the new box was never installed properly and the safety cover of the current/old box left in the bilge of the rv.  For the last several months the box has been exposed.   I have not touched this system yet.  I fear for my family having used the rv many weeks since that maintenance. Second.  The service center was paid when I purchased the rv to install a washer/dryer.   It leaked almost immediately.  I took it into the shop several times.  The service manager insisted it was fixed and no longer leaking and replaced the wood that was damaged but layer I found it to be superficial.  I noticed my subfloor warping and water damage along the bed and the previous wood that was replaced showed water damage again.   I started the process of hunting down the leak.   I took the washer and dryer out.   I could see the previous repair attempt and an new cutout to access.   I found it was the drain pipe leaking at an elbow due to poor installation. Additionally the trap was plumbed higher than vacuum break and with a very short standpipe, bad installation.  It leaked under the support 2x4s, under the closet door track.  Under the bed and under the linoleum.   Found a way under to the rv storage pass through. When given this information I was told they found no leaks and despite several other visits when I complained they did not inspect the leak or even record the request. So now say I never asked bc it's not in the system. We'll guess what, I have the texts from the service desk stating they did! I have since replumbed the drain pipe and removed the damaged wood around the washer and the panels in the pass thru.  The subfloor warp and bed area are still damaged as I don't have the ability to do the work myself.   Attached are pictures.  I cant believe this was ignored despite my many times trying to get resolution and then it was just covered up and the source not fixed.   This caused mold growth and severe damage. Additionally I found that the bathroom shower tracks were never caulked causing a leak underneath to damage the sink cabinet. Previous repair to the valve manifold for water was also dripping in several spots that I repaired.  That was supposedly fixed at the service center and was not. I've had to spend over $1,000 in materials so far and there are still fixes the most serious being the electrical and water damage/mold I am not willing to let the service center touch my RV ever again and I call into question any work that I have paid for including a supposed hole in the roof membrane that I had inspected before taking to the shop and there was no hole. I strongly suspect that it was put there maybe gravel in a worker's shoe during inspection that they did not take responsibility for. I am meticulous with sweeping and inspecting my roof before every move and since the roof repair every time I take it to the shop I take a video of the roof membrane after I pull into the parking lot.

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