Zoom Motors of Bristol

Reviews

• BS

  Brandon Shifflett

  1 day ago
  5.0
  I had a great experience with Zoom Motors! Tyler was my dealer and made the whole process easy and straightforward. He was friendly, helpful, and worked with me throughout the entire process without making me feel pressured. I really appreciated how he kept me updated and answered all of my questions. I ended up leaving with a vehicle I’m really happy with. If you’re looking for a car, I definitely recommend asking for Tyler!
• AM

  Alex M

  Oct 7, 2026
  1.0
  Got a used car from them. Supposedly they put new control arms on the vehicle. They failed a month after purchase. The vehicle also had bent rims. Go buy used from them if you wanna spend half of what you payed to fix it.
• SH

  Steve Hall

  Oct 1, 2026
  1.0
  Bought a 2017 terrain from them bought as is no warranty. I would recommend you do a thorough check of the car and of reliability of them before hand. We bought this car thinking we Finally got something reliable for our family and after a month it started rattling really bad and checked the oil and it was low on oil since then have found out that it uses a quart every week or week and a half. Not to mention there was all kinds of little pieces messing up and has been consistent something. Was instructed when we purchased it that we really needed to buy the extra warranty through them but you wouldn't have any problems. Boy was I wrong . I would be cautious and be very thorough when buying from them.
• NG

  Nathaniel Goodwin

  Sep 24, 2026
  3.0
  Great lot. I purchased a 2008 Tahoe around late November 2025. It has been a great vehicle and did have some problems, but during the time of signing, he gave me a few hundred off with the listed problems I found when I test drove it. The reason why I am giving 3 stars is that at the time of signing, I felt a little pressure on getting the drive train warranty. When I went to Champion Chevrolet around the beginning of 2026 to get my check engine light figured out, they said it didn't cover labor. The day after, I went to Zoom Motors to get a rebate on it, and it was an easy process. But after a month of not getting any refund, I went back and they said their systems didn't update. However, I brought the paperwork, and they rebated it when I originally went that day. I would recommend this lot to other people. I rate it an 7.5/10.
• CS

  Chanta Shay

  Sep 15, 2026
  2.0
  Honestly, it was the easiest and smoothest transaction. We got approved very shortly after picking out the car I was interested in. You would assume that a dealership would ensure that a vehicle was completely ready for an inspection sticker, as many states require them (I'm in Virginia so it's a requirement). Unfortunately, I didnt think to check if the horn worked before I left which is bad on my part but at the same time, who would have thought it WOULDNT work? So the very next day I went and paid $100 to have a horn installed so that I could get an inspection sticker. The change oil light came on within a week, so I had to get that changed. Also within 4 days of having the vehicle, my brakes started scrubbing and squealing and I had to replace them shortly after. I have since also had to replace the rotors! I have only had the car since May. I love the car but I hate the fact that they didn't even bother to make sure that car was maintenanced before selling! Oh well. It is what it is. I recommend asking lots of questions before buying and specifically about these types of things. The man who worked with us was very kind tho.