Zoom Motors of Bristol

Reviews

• PA

  Paul Ayres

  1 day ago
  5.0
  BRYAN Saul was amazing. Very patient with this "ole" lady. Answered all my questions patiently and took my concerns seriously. From out of town and made me feel like a local. Will drive to see him again for next car purchase--Donna
• PJ

  Pierre Johnson

  6 days ago
  4.0
  I bought a 2011 Honda accord from them almost two years ago and it has had no major problems at all since then. I have only done regular maintenance on the car. Cody Dickenson was a honest person throughout the whole experience from what I know. The only reason I am giving it 4 stars is because the intake hose had holes in it from wear, other than that great place to purchase a car.
• BW

  benji widener

  Jun 28, 2026
  1.0
  Sold my son a truck Friday bt the time he got home check engine light was on #8 cylinder in engine bad now he is broke down on side of rode transmission is completely out of truck I noticed it making noises as he pulled in driveway been 2 damn days 20,000$ pos broke down on side of mountain
• GJ

  Ghost Jarrells

  Jun 27, 2026
  5.0
  Jeremy was very helpful in getting me in a new car. I came looking for a specific type of car & he not only found me one but also helped me with the whole buying process. Very helpful guy. Highly recommend. Will be using him in the future.
• TJ

  Tammi Jessee

  Jun 10, 2026
  1.0
  I purchased a 2017 Chevrolet Cruze from Zoom Motors in January 2026 with approximately 80,000 miles on it. Before buying the vehicle, I specifically asked the salesperson if all recommended maintenance had been completed for the vehicle’s mileage and whether there were any known issues. I was assured that the maintenance was up to date and that there were no known problems. During my test drive, I noticed the tire pressure warning light was on. The dealership agreed to fix the issue and also promised to provide a replacement key because the key I received did not even have a door lock button. Later that same day, I discovered the vehicle had no functioning low-beam headlights, requiring another trip back to the dealership for repairs. Less than six months later, a mechanic informed me that the vehicle has both a major oil leak and a transmission leak. According to the mechanic, these leaks appear to have been present for a long time, making it difficult to understand how they were not noticed or disclosed before the vehicle was sold. Additionally, I have learned that the vehicle had not received all of the recommended maintenance for its mileage. The front struts are still the original factory struts and should have been replaced around 60,000–70,000 miles. I am now facing an estimated repair bill of $1,000–$2,000 for the suspension alone, not including the cost of repairing the oil and transmission leaks. To make matters worse, the online listing for the vehicle was inaccurate. Several features advertised on the website were not actually included. The most notable example is cruise control, which was listed as a feature but is not equipped on the vehicle. I have owned this car for less than six months and am already facing thousands of dollars in repairs for issues that should have been identified and addressed before the vehicle was offered for sale. Based on my experience, I cannot recommend purchasing a vehicle from Zoom Motors. If you do decide to buy from them, I strongly recommend having the vehicle independently inspected by a trusted mechanic before signing any paperwork.