Take 5 Car Wash

Reviews

• IR

  I LOVE REVIEWING

  Jun 23, 2026
  5.0
  We have the premium and we love it. Ten out of ten for me. Definitely recommend.
• AD

  Amiri D

  Jun 16, 2026
  5.0
  Awesome customer service at this location! Workers always helpful and welcoming on every visit.
• VW

  Vicki Wilson

  Jun 9, 2026
  5.0
  I really appreciate it the service I had some extra sticky stuff on my car and they took extra effort before I went through the car wash to help get it off and then when it didn't they let me go through again!
• AH

  Avery Holton

  Jun 6, 2026
  2.0
  I normally really like this car wash but this time unfortunately I had a pretty bad experience. My wife and I went here, and the machine wasn’t working to pay, after we put our card in it gave an error message and the second time it said successful but did not open the gate. It ended up charging me twice per my bank app. We didn’t see anyone so my wife got out to ask for help, and an employee came over. We just said hi and started to say what happened when the employee immediately started acting rude and nasty. He told me to my face the transaction didn’t go through, so I showed him my bank app. He asked me sarcastically, “so you just kept putting your card in?!?”. To clarify too we weren’t even upset, just wanting to get a car wash and we even felt bad at first for an employee needing to help, but when my wife asked about getting refunded for the second charge, he shouted at us over his shoulder that he would take care of us at the car wash and stomped off. I understand having a bad day but we are two women and it did not feel great. We did get a refund and that is very appreciated but I just wanted to share my experience.
• YL

  Yazzi Leo

  May 30, 2026
  1.0
  I had a very disappointing experience at this car wash. When I arrived, I asked for the basic wash because I mainly wanted to use the vacuums. The employee repeatedly tried to upsell me to a $30 wash, saying it was rain-resistant and would be better since rain was expected. I explained that if it was going to rain, I didn’t see the point in paying extra. After I went through the wash, my car came out completely wet because the dryers were not working. When I brought this to the staff’s attention, an employee informed the manager that the blower wasn’t working. The manager then stated that both blowers were out of service. My question is: if management knew the dryers were not functioning, why were customers not informed before paying for a wash? What made the situation worse was the manager’s response. Instead of addressing the concern, he said, “You paid for the cheapest wash anyway,” and walked away. Regardless of which wash package a customer purchases, they should be told when essential equipment is not working before being charged. The issue wasn’t the price of the wash, it was the lack of transparency and poor customer service. I would have appreciated being informed upfront and treated with respect when I raised a valid concern.