Dobbs Brothers Chevrolet

Reviews

• JB

  James Bryant

  2 days ago
  1.0
  Check engine light was on made appointment with dealership. Check engine goes off the day of appointment. Get the $200 oil change with inspection. Everything on inspection says it’s fine. The same day the check engine comes on. Take it back & it’s $249 for the same diagnostic from the day before. 2 weeks no call, text, update. I message & they send a link with 3 miraculous error codes that were somehow all missed the initial visit. Been dealing with this since 5/4, still haven’t gotten my truck back. Hopefully I get an update soon.
• FH

  Franco Hampton

  May 12, 2026
  5.0
  No repair shop knows Chevrolet better than Chevrolet. The repair team did a great job. I enjoyed the shuttle ride to pick up my rental. The waiting room was very pleasant.
• JM

  Justin Milam

  May 11, 2026
  1.0
  It took 3 hours to start on my oil change, and that was only because I asked about it since I received a text with a completed service inspection. That means that my vehicle was still sitting in the parking lot when they sent me the completed inspection that could not have possibly been performed on my truck. If they didn’t do the inspection, how can I be confident that the oil change and tire rotation was even done, or done properly?
• KC

  Kaesey Collins

  May 6, 2026
  1.0
  The first red flag was when I arrived to see the vehicle I was interested in. They allowed me to test drive a car with stained seats in both the front and back, and the interior smelled terrible; like dirty gym socks and feet. The second red flag was that the vehicle had a dent and scratched paint on the front passenger side. I brought these concerns up to the salesman, Kevin, and he assured me that everything would be addressed by the time I returned to pick up the car. When I returned the following Friday, the vehicle was still in the same nasty, smelly condition it was in when I first saw it. The dent and scratched paint were still there as well, third red flag. I was told that since I had purchased the vehicle, I could either take it home that day and bring it back Monday at 9 a.m., or leave it there for the weekend and they would call me Monday when it was ready. I chose to leave it there. By Monday at 12 p.m., I still had not heard from anyone at the dealership. The excuse I was given was that the outsourced mechanic who was supposed to remove the dent had not shown up until sometime after noon, 4th red flag. I eventually escalated the issue and spoke with a manager named Mike. He repeatedly stated that he was not aware of how long the process had been going on, although he was aware that I had purchased the vehicle. I expressed my frustration with both the dealership and he claimed that he will see to it that my vehicle would be cleaned and ready. When I was finally able to pick up the car the following Tuesday, almost a week after purchasing it, I saw that it had only been cleaned a little. There were still stains on the floors and seats, and the backseat cup holder had clearly been completely ignored. It was still filthy and stained. I was surprised because most dealerships make sure a vehicle is thoroughly cleaned inside and out before handing it over to a customer. The lack of effort and attention to detail was disappointing. When I brought up an issue about the car, shaking, Kevin made a face and asked if I wanted my money back. The finance manager, Que, only paused his unprofessional and unwanted flirting with me to explained what was actually transpiring with the car, while Kevin sat at his desk. On top of that, the car had no floor mats, and I was not told until after the fact that they would not be providing any. I brought this up via text message to Kevin, where I received no response and Mike was useless as usual. After this experience, I would not recommend purchasing a vehicle from this dealership, especially a used one. They gave me the runaround, dragged their feet, tried to make me feel bad for wanting my vehicle in a proper state, and made excuses for things that many dealerships handle properly from the beginning.
• KH

  Kristina Hindman

  Apr 22, 2026
  5.0
  I was very impressed with the service that I received at Dobbs Brothers Chevrolet. I brought my vehicle in to the service department because of a problem that I was experiencing. They checked it out for me and notified me that I could pick up my vehicle. In just a few days later, I noticed something that did not sound right. I came back to the service department and they quickly took the vehicle and found the issue and took care of it. I especially appreciate the professionalism of Mr. Bryant, the service manager. He was attentive to my problem and quickly got me back in my vehicle going again. They are the BEST!