Zips Car Wash

Reviews

• PP

  Poof

  6 days ago
  5.0
  Great Car Wash under new management now! Super nice staff. The membership gives me great savings as I like to keep the car clean all the time. Can Highly recommend this Zips.
• ML

  morgan laduke

  Jul 2, 2026
  5.0
  kee was great! so nice and friendly!
• SH

  Steve Hancock

  May 24, 2026
  1.0
  went in this morning.5/24/26..basic wash...apparently no rinse cycle...and greasy black mud/grease came from above and splattered my car..because attendant came out with a hose with my car still in bay.....she was aware of the problem because she tried to hose it off but it just pushed it into window wells,,..afterward i tried to dry my car but realized i was going to have to go home and wash my car myself....they should close this place...something is wrong
• JJ

  John Epting, Jr

  May 8, 2026
  1.0
  It's sad when you see how employees dont care about the establishment they work for. No pride in themselves or the job they do. In the month of May 2026, they had a promotion called HERO(military) 25% off on weekdays. Was told we dont do that. Showed them the website promo, the lil girl act like I was disturbing her nap at 8am. She went inside, took a while, then came back and showed me some pamphlet that was contradictory to the website that military was only one day and I needed some sticker. Then the wash tucked, and no towels to wipe down your car. No window cleaner. Good thing I dont live in Alcoa, TN but we are here on business every quarter or so. I feel sorry for the business owner a little bit, but everything rises and falls on leadership. Maybe this is just a reflection of leadership.
• DT

  Donna Thomas

  Mar 25, 2026
  1.0
  Poor service! Complaints are ignored. After going twice through the tunnel. Car still covered with dirt plus soap I carry water for rinsing after the tunnel. This is ridiculous! I don't recommend this carwash. Management needs to get it fixed! It's getting worse each time instead of better!!