Making the short trip to our dealership from Pigeon Forge, TN is worth it because our factory-trained, Nissan-certified technicians are all highly-skilled and have a wealth of experience working on the Nissan lineup of cars, trucks, SUVs, and vans. This experience allows them to work quickly without having to give up the quality that customers expect when they get work done on their automobile. Everyone in our service center is respectful of your time and will do everything in our power to put you back on the road again as soon as possible. Our service advisors know that communication is key and will keep you posted on everything that happens with your Nissan and its service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.